Posted on April 23, 2014
Mystery Shopper wants to buy the HTC One (M8). Can our retailers offer a comprehensive demo of the latest device and convince him to go for the latest model?
Posted on April 22, 2014
The all-new One is good enough to make a grown Apple or Samsung executive weep
Posted on April 10, 2014
Mystery Caller has lost two phones to clumsiness in the past few years so insurance is a must for the new one. How do the networks compare when it comes to protecting phones from loss, theft and damage?
Posted on April 8, 2014
Clumsy Mystery Shopper is on the hunt for an insurance deal for his prepay handset which can be used on any network. Which retailer can provide excellent customer service and spot the opportunity to up-sell?
Posted on April 7, 2014
Mystery Caller's elderly father needs a phone that is affordable and easy to use. Will the networks be able to recommend a suitable 'first mobile' without resorting to favourites Samsung and Apple?
Posted on March 26, 2014
Mystery shopper has a retired parent who likes their social media and wants a smartphone and data package to match. Can they find the perfect choice of handset and airtime package for this growing market segment?
Posted on March 25, 2014
Good news if you’re one of the three people in the world who absolutely needs a curved smartphone
Posted on March 12, 2014
Mystery Caller had been hearing a lot about wearable technology in the run up to Mobile World Congress. But are the operators up to speed when it comes to smartwatches and fitness trackers?
Posted on March 11, 2014
Tech-crazy Mystery Shopper has been reading about the wearables trend and wants to find out more. Do the retailers know their fitness trackers from their Google Glasses and smartwatches?
Posted on March 10, 2014
Phablet fun means size is everything at the bleeding edge of technology