Posted on March 29, 2010
"Make it happen right now. Yes, right now before you do anything else"
Posted on March 1, 2010
"The guys that won last Mystery Shopper would not put off a customer. But they're there to make people who have not already decided to buy want to do so of their own violation"
Posted on February 15, 2010
“A good recession serves a purpose in the absence of a network-subsidised incompetence allowance and kills off some of the cowboys and ordertakers”
Posted on February 5, 2010
“I sat in on a session where a highly paid sales trainer stated that selling is ‘an exchange of goods or services for money'. It is the dictionary definition but it is patently untrue”
Posted on January 4, 2010
The problem with recruitment in the mobile industry
Posted on December 11, 2009
"Like the beaches in the Outer Hebrides, I have no idea if he has seven As or a Masters in Advanced Mathematics. He is friendly, outgoing and bright; he takes a common sense approach and is still succeeding when many others are failing"
Posted on November 26, 2009
“I'll never find in the small print: ‘We should use disingenuous tactics to fool the less intellectually gifted for our commercial gain'”
Posted on November 12, 2009
“I accidentally wandered into a mobile phone store to cheer myself up. It didn't work.It was one of those large organisations, which probably has ridiculous numbers of highly-paid middle managers involved in managing sales activity”
Posted on October 20, 2009
Alasdair Jeffrey is an independent consultant. He has worked in fixed line, IT and mobile. Here, he discusses the need to up-skill to sell the new portfolio of comms products
Posted on October 14, 2009
Industry veteran and Rocket Science founder Alasdair Jeffery observes the industry malaise