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><channel><title>Mobile News Online &#187; Parallel Lines</title> <atom:link href="http://www.mobilenewscwp.co.uk/category/comment/comment-parallel-lines/feed/" rel="self" type="application/rss+xml" /><link>http://www.mobilenewscwp.co.uk</link> <description>The UK&#039;s leading mobile communication industry news site</description> <lastBuildDate>Thu, 09 Feb 2012 15:46:59 +0000</lastBuildDate> <language>en</language> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <generator>http://wordpress.org/?v=3.3.1</generator> <item><title>Parallel Lines: Unified comms &#8211; who&#8217;s winning the race?</title><link>http://www.mobilenewscwp.co.uk/2011/03/parallel-lines-unified-comms-whos-winning-the-race/</link> <comments>http://www.mobilenewscwp.co.uk/2011/03/parallel-lines-unified-comms-whos-winning-the-race/#comments</comments> <pubDate>Fri, 25 Mar 2011 13:54:23 +0000</pubDate> <dc:creator>Mobile News</dc:creator> <category><![CDATA[Comment]]></category> <category><![CDATA[Parallel Lines]]></category> <category><![CDATA[convergence]]></category> <category><![CDATA[fixed line]]></category> <category><![CDATA[IT]]></category> <category><![CDATA[mobile]]></category> <category><![CDATA[resellers]]></category> <category><![CDATA[unified comms]]></category><guid
isPermaLink="false">http://www.mobilenewscwp.co.uk/?p=16548</guid> <description><![CDATA[Abzorb managing director Mike Walsh says the market will really start to take off and create new opportunities once there is a truly unified product-set from operators]]></description> <wfw:commentRss>http://www.mobilenewscwp.co.uk/2011/03/parallel-lines-unified-comms-whos-winning-the-race/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Parallel Lines: Networks slow to embrace Unifed Comms</title><link>http://www.mobilenewscwp.co.uk/2011/03/parallel-lines-networks-slow-to-embrace-unifed-comms/</link> <comments>http://www.mobilenewscwp.co.uk/2011/03/parallel-lines-networks-slow-to-embrace-unifed-comms/#comments</comments> <pubDate>Mon, 14 Mar 2011 14:19:40 +0000</pubDate> <dc:creator>Mobile News</dc:creator> <category><![CDATA[Comment]]></category> <category><![CDATA[Parallel Lines]]></category> <category><![CDATA[Geraint George]]></category> <category><![CDATA[Town and Country Unified Communications]]></category><guid
isPermaLink="false">http://www.mobilenewscwp.co.uk/?p=16908</guid> <description><![CDATA[Town and Country Unified Communications managing director Geraint George says although the sector is gathering pace, he believes there are still only a handful of players able to truly deliver the whole package ]]></description> <wfw:commentRss>http://www.mobilenewscwp.co.uk/2011/03/parallel-lines-networks-slow-to-embrace-unifed-comms/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Parallel Lines: Channeling the unified comms opportunity</title><link>http://www.mobilenewscwp.co.uk/2011/02/parallel-lines-channeling-the-unified-comms-opportunity/</link> <comments>http://www.mobilenewscwp.co.uk/2011/02/parallel-lines-channeling-the-unified-comms-opportunity/#comments</comments> <pubDate>Thu, 24 Feb 2011 10:36:21 +0000</pubDate> <dc:creator>Mobile News</dc:creator> <category><![CDATA[Comment]]></category> <category><![CDATA[Parallel Lines]]></category> <category><![CDATA[Android]]></category> <category><![CDATA[Apple.iPhone]]></category> <category><![CDATA[BlackBerry]]></category> <category><![CDATA[Google]]></category> <category><![CDATA[iPad]]></category> <category><![CDATA[Mobix]]></category> <category><![CDATA[Richard H Harris]]></category> <category><![CDATA[Swivel Secure]]></category><guid
isPermaLink="false">http://www.mobilenewscwp.co.uk/?p=16401</guid> <description><![CDATA[Swivel Secure managing director Richard H Harris says delivering a complete unified comms experience is vital in dealers and resellers building longer-lasting relationships with their customers ]]></description> <wfw:commentRss>http://www.mobilenewscwp.co.uk/2011/02/parallel-lines-channeling-the-unified-comms-opportunity/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Parallel Lines: Customer service is no longer just a contact centre issue</title><link>http://www.mobilenewscwp.co.uk/2010/12/parallel-lines-customer-service-is-no-longer-just-a-contact-centre-issue/</link> <comments>http://www.mobilenewscwp.co.uk/2010/12/parallel-lines-customer-service-is-no-longer-just-a-contact-centre-issue/#comments</comments> <pubDate>Wed, 29 Dec 2010 16:16:24 +0000</pubDate> <dc:creator>Mobile News</dc:creator> <category><![CDATA[Parallel Lines]]></category> <category><![CDATA[Azzurri]]></category> <category><![CDATA[Rufus Grig]]></category><guid
isPermaLink="false">http://www.mobilenewscwp.co.uk/?p=14509</guid> <description><![CDATA[Azzurri Communications product development director Rufus Grig says organisations are increasingly paying lip service to the concept that everyone in the business should be focused on the customer]]></description> <wfw:commentRss>http://www.mobilenewscwp.co.uk/2010/12/parallel-lines-customer-service-is-no-longer-just-a-contact-centre-issue/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Parallel Lines: Careful systems building</title><link>http://www.mobilenewscwp.co.uk/2010/12/parallel-lines-careful-systems-building/</link> <comments>http://www.mobilenewscwp.co.uk/2010/12/parallel-lines-careful-systems-building/#comments</comments> <pubDate>Thu, 02 Dec 2010 13:19:46 +0000</pubDate> <dc:creator>Mobile News</dc:creator> <category><![CDATA[Parallel Lines]]></category> <category><![CDATA[Unified Comms]]></category> <category><![CDATA[MMCC]]></category> <category><![CDATA[Stuart Griffin]]></category><guid
isPermaLink="false">http://www.mobilenewscwp.co.uk/?p=14111</guid> <description><![CDATA[Stuart Griffin, business development manager at reseller MMCC, discusses the finer detail of communications systems integration and future-planning]]></description> <wfw:commentRss>http://www.mobilenewscwp.co.uk/2010/12/parallel-lines-careful-systems-building/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Parallel Lines: The developing market</title><link>http://www.mobilenewscwp.co.uk/2010/09/parallel-lines-the-developing-market/</link> <comments>http://www.mobilenewscwp.co.uk/2010/09/parallel-lines-the-developing-market/#comments</comments> <pubDate>Tue, 14 Sep 2010 11:13:52 +0000</pubDate> <dc:creator>Mobile News</dc:creator> <category><![CDATA[Comment]]></category> <category><![CDATA[Parallel Lines]]></category> <category><![CDATA[BT]]></category> <category><![CDATA[Evolve Telecom]]></category> <category><![CDATA[Mark Gordon]]></category> <category><![CDATA[O2]]></category> <category><![CDATA[Vodafone]]></category><guid
isPermaLink="false">http://www.mobilenewscwp.co.uk/?p=11725</guid> <description><![CDATA[The industry needs to adopt different sales techniques and offer tailored bespoke solutions to be successful in unified comms, explains Evolve Telecom managing director Mark Gordon]]></description> <wfw:commentRss>http://www.mobilenewscwp.co.uk/2010/09/parallel-lines-the-developing-market/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Parallel Lines: A brave new world&#8230; if resellers can adapt</title><link>http://www.mobilenewscwp.co.uk/2010/08/parallel-lines-a-brave-new-world-if-resellers-can-adapt/</link> <comments>http://www.mobilenewscwp.co.uk/2010/08/parallel-lines-a-brave-new-world-if-resellers-can-adapt/#comments</comments> <pubDate>Fri, 13 Aug 2010 10:52:32 +0000</pubDate> <dc:creator>Mobile News</dc:creator> <category><![CDATA[Dealers]]></category> <category><![CDATA[Parallel Lines]]></category> <category><![CDATA[Outsourcery]]></category> <category><![CDATA[Simon Howitt]]></category><guid
isPermaLink="false">http://www.mobilenewscwp.co.uk/?p=10782</guid> <description><![CDATA[The IT industry is currently going through a radical change driven mainly through cloud computing and its impact on how customers purchase their future infrastructure and systems, but IT’s pain will also have significant repercussions for the telecoms industry, says Outsourcery channel business unit director Simon Howitt]]></description> <wfw:commentRss>http://www.mobilenewscwp.co.uk/2010/08/parallel-lines-a-brave-new-world-if-resellers-can-adapt/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Parallel Lines: &#8220;A new dawn&#8221;</title><link>http://www.mobilenewscwp.co.uk/2010/07/parallel-lines-a-new-dawn/</link> <comments>http://www.mobilenewscwp.co.uk/2010/07/parallel-lines-a-new-dawn/#comments</comments> <pubDate>Tue, 06 Jul 2010 12:27:21 +0000</pubDate> <dc:creator>Mobile News</dc:creator> <category><![CDATA[Comment]]></category> <category><![CDATA[Parallel Lines]]></category><guid
isPermaLink="false">http://mobilenewscwp.co.uk/?p=9476</guid> <description><![CDATA[“Focus on service is essential, particularly in view  of customers’ specific needs as their business requirements and profiles  change. This is a new dawn”]]></description> <wfw:commentRss>http://www.mobilenewscwp.co.uk/2010/07/parallel-lines-a-new-dawn/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Parallel Lines: Networks must step up</title><link>http://www.mobilenewscwp.co.uk/2010/06/parallel-lines-networks-must-step-up/</link> <comments>http://www.mobilenewscwp.co.uk/2010/06/parallel-lines-networks-must-step-up/#comments</comments> <pubDate>Fri, 04 Jun 2010 00:00:00 +0000</pubDate> <dc:creator>Mobile News</dc:creator> <category><![CDATA[Comment]]></category> <category><![CDATA[Opinion]]></category> <category><![CDATA[Parallel Lines]]></category><guid
isPermaLink="false">http://mobilenewscwp.co.uk/?p=21</guid> <description><![CDATA[With the absence of a truly unified network product, dealers must look for alternative ways to offer an integrated product. But it is possible]]></description> <wfw:commentRss>http://www.mobilenewscwp.co.uk/2010/06/parallel-lines-networks-must-step-up/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Parallel Lines: New Wi-Fi world</title><link>http://www.mobilenewscwp.co.uk/2010/05/parallel-lines-new-wi-fi-world/</link> <comments>http://www.mobilenewscwp.co.uk/2010/05/parallel-lines-new-wi-fi-world/#comments</comments> <pubDate>Thu, 20 May 2010 00:00:00 +0000</pubDate> <dc:creator>Mobile News</dc:creator> <category><![CDATA[Comment]]></category> <category><![CDATA[Opinion]]></category> <category><![CDATA[Parallel Lines]]></category><guid
isPermaLink="false">http://mobilenewscwp.co.uk/?p=692</guid> <description><![CDATA[New restrictions on ISPs, which Wi-Fi providers are now considered, are leading many providers to question whether providing access is worth the trouble]]></description> <wfw:commentRss>http://www.mobilenewscwp.co.uk/2010/05/parallel-lines-new-wi-fi-world/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> </channel> </rss>
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