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Q&A: Fonehouse MD Clive Bayley

Q&A: Fonehouse MD Clive Bayley

Paul Withers spoke to Fonehouse's managing director at its recent partner conference to discuss the retailer's recent growth and its strategy moving forward

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Mystery Shopper Special: Westfield Stratford

Mystery Shopper Special: Westfield Stratford

Most major mobile retailers were present at the opening of Westfield Stratford. Mystery Shopper was after a top-end smartphone with high-quality screen to watch films on. How would the new stores cope with our request?

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Box breaking investigation exposes retail staff breaches

Box breaking investigation exposes retail staff breaches

With stringent rules on handset bulk-buying in place, operators and retailers claim box breaking has all but been removed from their stores. Mobile News tests their staff to see how well these rules are upheld

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Something old, something new

Something old, something new

Mazuma Mobile customers are £100 million better off, and counting, as handset recycling moves into a new era. Michael Garwood investigates how smartphones raised the bar for the entire used-handset market

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It all just clicks for Expansys

It all just clicks for Expansys

As a global online technology company, UK e-tailer Expansys is at the forefront of consumers’ increasing desire to shop on the net. Expansys tells Michael House how it plans to build on a good position

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Shebang booms with new energy

Shebang booms with new energy

After a roller-coaster ride, Shebang's growth has soared 139 per cent in three years. Boss Iain Humphrey tells Paul Withers the story behind the journey to seventh ranking in the Tech Track 100

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2011? Give us a Clue…

2011? Give us a Clue…

Mobile News polled 73 industry leaders for their views on the year ahead. The result is a sector fighting to renew itself, putting its entire focus on smartphones and data to arrest a decline in traditional revenues

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What ‘Mitch’ did next…

What ‘Mitch’ did next…

Mark Mitchinson has returned to UK mobile in a trading role at Carphoner. James Blackman and Michael Garwood gauge the industry’s puzzlement at his route back, and what precisely Carphone is plotting next

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2011 predictions: Chytel managing director Amirul Choudhry

Amirul Choudhry, managing director of T-Mobile stalwart Chytel, suggests experience will tell in the dealer channel in 2011

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2011 predictions: Phones 4U marketing director Russell Braterman

2011 predictions: Phones 4U marketing director Russell Braterman

Phones 4U marketing director Russell Braterman reckons innovation will be driven by tablets and 3D handsets but that 24 month contracts will hurt volumes and impact new technologies coming through

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