Major management restructure at O2 UK

Major management restructure at O2 UK

O2 UK confirms departures of finance officer Ramon Ros and customer service director Cheryl Black, as it integrates consumer sales and customer service units, and hands new titles to David Plumb, Simon Devonshire, Tim Sefton and Sally Cowdry

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Cutting Room: RIM hones B2B trick for vertical markets

Cutting Room: RIM hones B2B trick for vertical markets

BlackBerry looks to follow and expand its lead in business market by selecting key vertical markets to win over early

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Healthcare market turned on to mobile, reckons RIM

Healthcare market turned on to mobile, reckons RIM

BlackBerry-maker looks to ingratiate itself more deeply in vertical business markets

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BlackBerry unveils healthcare ‘super app’

BlackBerry unveils healthcare ‘super app’

BlackBerry and CSC launch Patient in your Pocket system for healthcare industry

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Orange launches new healthcare service

Orange launches new healthcare service

Orange launches second healthcare service in continuation of drive to improve patient communication using mobile technology

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2010 app market value overtakes 2009 total

2010 app market value overtakes 2009 total

Application market valued higher in first half of 2010 than full-year 2009 with specialist app stores to lead market in next wave

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Crystal Ball debuts call tracking bolt-on

Crystal Ball debuts call tracking bolt-on

Tracking firm Crystal Ball makes real-time records of staff calls and texts available to employers for first time

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O2 launches UK healthcare business

O2 launches UK healthcare business

O2 launches healthcare business unit to target growing need to reduce costs in the health industry; trialling systems with bodies across the UK in preparation for market adoption

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Orange intros its first health sector solution

Orange intros its first health sector solution

Network operator Orange launches 'smartnumbers' service to give patients access to the correct healthcare staff and services, and the healthcare profession better management of patient time

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Telefónica opens e-health business

Telefónica opens e-health business

O2 parent aims to be "standard-bearer" in e-health "products, pilot projects and know-how"

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I've just spoken to a Customer Service advisor at Three as I have been having problems since last week Wednesday afternoon. This issue is definitely still ongoing for not only Three customers but...
I have been a member for some time and are now leaving because they have taken £7.50 Goody Bag cost out of my Bank but has not been included on my Balance. So I have been able to use my Phone si...
EE are not the first operator to do this. Three already have an app that allows you to make calls and send/receive texts over Wi-fi when there is no mobile signal available....
if 3 buys o2 I will jump ship at end of contract...
That's your opinion, but it certainly wasn't the best way of phrasing it. That wasn't the only reason the EE advisor scored so poorly, which is made clear in the full review in issue 582 of Mobil...
your mystery caller clearly doesn't have a clue what he is talking about. that is not insensitive at all. quite the opposite....
I think you've entirely missed the point there, Marc. It's not about telling someone to go out to the shop (although that often loses points any way as its rare someone calls up a telesales line ...
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