News – Mobile News Online http://www.mobilenewscwp.co.uk The UK's leading mobile communication industry news site Fri, 26 May 2017 10:30:02 +0000 en-US hourly 1 https://wordpress.org/?v=4.7.5 In My Opinion bullish over new handset range http://www.mobilenewscwp.co.uk/2017/05/26/opinion-bullish-new-handset-range/ http://www.mobilenewscwp.co.uk/2017/05/26/opinion-bullish-new-handset-range/#respond Fri, 26 May 2017 10:30:02 +0000 http://www.mobilenewscwp.co.uk/?p=67981 Staines-based manufacturer aiming to ship 400,000 handsets by the end of next year Challenger device manufacturer In My Opinion (IMO) claims its latest handset range can help it take three per cent of the smartphone market by the end of next year The latest products are the S2 (£129) and Q+ (pricing to be announced)

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Staines-based manufacturer aiming to ship 400,000 handsets by the end of next year

Challenger device manufacturer In My Opinion (IMO) claims its latest handset range can help it take three per cent of the smartphone market by the end of next year

The latest products are the S2 (£129) and Q+ (pricing to be announced) smartphones, alongside the £30 Dash feature phone. All three are expected to be released in the UK during the second half of this year.

IMO’s flagship handset in the portfolio is the S2, which comes with a built-in fingerprint sensor, metal body, five-inch HD touchscreen and 13 megapixel camera.

Major Driver

IMO head of sales and propositions Nigel Whitehead claimed no other rival mobile phone in the S2’s price range offers similar features, adding that he is confident it can be a major driver in helping the company achieve its ambitions.

“We’ve done an awful lot of research into the market and I’m confident no other phone in  the sub-£150 bracket offers premium features like a metal body or a fingerprint sensor,” he told Mobile News.

“These devices clearly show that you really don’t have to compromise high-end features for affordability. Our customers really want these kinds of features and I’m confident it can help us in our quest to gain more market share over the next year or so.”

Revenue Targets

The Staines-based company first hit the mobile market last October with the Q and S smartphones in October.

These products were first available from distributor Brightstar, as well as MVNOs Virgin Mobile and Talk Mobile, with the most recent retail agreements coming with recognised brands Argos, Carphone Warehouse and Amazon.

IMO has since shipped 40,000 handsets and is aiming to increase this number tenfold to over 400,000 units by the end of 2018. Revenue targets to be achieved by the end of December currently stand at more than £7 million.

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Exertis appoints industry veteran as head of mobile division http://www.mobilenewscwp.co.uk/2017/05/25/exertis-appoints-industry-veteran-head-mobile-division/ http://www.mobilenewscwp.co.uk/2017/05/25/exertis-appoints-industry-veteran-head-mobile-division/#respond Thu, 25 May 2017 14:22:26 +0000 http://www.mobilenewscwp.co.uk/?p=67944 Ferguson spent three years at Brightstar and eight years with Vodafone Exertis has today (May 25) appointed Richard Ferguson to the post of head of commercial for Exertis Mobile. His duties will include driving engagement and growing the business with the mobile division’s range of device and accessories vendors across consumer and business. He will report

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Ferguson spent three years at Brightstar and eight years with Vodafone

Exertis has today (May 25) appointed Richard Ferguson to the post of head of commercial for Exertis Mobile.

His duties will include driving engagement and growing the business with the mobile division’s range of device and accessories vendors across consumer and business. He will report to consumer commercial director Liam La Cumbre.

Ferguson joins from Brightstar where he spent three years as vice president of OEM EMEA. He was responsible for setting supplier strategy, owning vendor relationships and driving mobile budgest across nine countries.

Prior to Brightstar he spent eight years with Vodafone as commercial director. Ferguson also worked for T-Mobile and BT in senior management roles.

Commenting on his role, Ferguson said: “I was attracted by the ambition of the company to continue to grow and the quality of the management and mobile team. The creation of a new consumer business unit will add further opportunities for mobile in the retail arena and their strong presence in the SMB and enterprise sectors bodes well for driving mobile solutions for vendors in the B2B market. I am looking forward to working with the vendors to drive incremental business for our customers.”

La Cumbre added: “He has extensive knowledge and experience of the industry having spent many years working for leading mobile network operators and most recently a mobile distributor. We have a tremendous portfolio of products and solutions to offer our customers across all market segments and opportunities to grow in key areas of our business which someone of Richard’s calibre can help us to exploit to the full.”

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Glastonbury Festival will be “most shared live event of 2017”, EE claims http://www.mobilenewscwp.co.uk/2017/05/25/glastonbury-festival-will-shared-live-event-2017-ee-claims/ http://www.mobilenewscwp.co.uk/2017/05/25/glastonbury-festival-will-shared-live-event-2017-ee-claims/#respond Thu, 25 May 2017 13:53:54 +0000 http://www.mobilenewscwp.co.uk/?p=67937 The operator will install the first permanent network mast on site this year EE predicts Glastonbury Festival 2017 will be the “most shared live event of 2017” and data usage will increase 33 per cent year-on-year. That’s 40TB of data predicted to be shared across the five day event which is the equivalent of 400 million selfies, EE

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The operator will install the first permanent network mast on site this year

EE predicts Glastonbury Festival 2017 will be the “most shared live event of 2017” and data usage will increase 33 per cent year-on-year.

That’s 40TB of data predicted to be shared across the five day event which is the equivalent of 400 million selfies, EE claims.

To cater to the soon to be muddy revellers on Worthy Farm between June 21 and 25, EE will install the first permanent network mast on site. It comes as part of EE’s plans to spread its 4G footprint over 95 per cent of the UK by the end of 2020.

Last year the operator set up what it claimed to be the world’s most powerful temporary 4G network.

At the 2016 festival attendees used 25TB of 4G, which was up 130 per cent year-on-year. A fifth of the data recorded used was uploaded, the equivalent of 22 million selfies, EE claimed.

Juice Tube Power Bank station at the Glastonbury Festival 2016

The operator, which has sponsored Glastonbury for the last five years, will provide free device charging to all 135,000 festival-goers.

Attendees can take advantage of the Juice Tube Power Bank swapping service, where they can take away a portable power bank to charge on the go.

Wireless charging will be present, compatible devices can be fully charged in 30 minutes the operator claims. The traditional charging tent will be expanded this year.

EE director of communications and sponsorship Mat Sears said: “Since EE first launched 4G in the UK, we’ve worked with the team at Glastonbury to give festival-goers the best possible network experience.

“A few years ago that meant making sure people could simply post status updates and photos, but with social media continuing its rapid growth – including the recent addition of Instagram Stories, Facebook Live and Snapchat Stories – those on site now require more data for video than ever before.”

 

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EE named best network in London but rivals close in http://www.mobilenewscwp.co.uk/2017/05/25/ee-named-best-network-london-rivals-close/ http://www.mobilenewscwp.co.uk/2017/05/25/ee-named-best-network-london-rivals-close/#respond Thu, 25 May 2017 10:07:25 +0000 http://www.mobilenewscwp.co.uk/?p=67915 EE was the winner in overall performance, network reliability and data performance, but did not register for call performance EE is the best network in London sweeping three category awards in the process while O2 ranked in only one. RootMetrics carried out its latest test across the ‘London Large Urban Zones’ (see map) testing the major networks

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EE was the winner in overall performance, network reliability and data performance, but did not register for call performance

EE is the best network in London sweeping three category awards in the process while O2 ranked in only one.

RootMetrics carried out its latest test across the ‘London Large Urban Zones’ (see map) testing the major networks in multiple categories for the first half of 2017.

It’s a consecutive win for EE, the network bagged the title for the second half of 2016.

EE also leapt to first place from last in call connection time, from nine seconds to three seconds – rivals hover around six to seven seconds.

However it is the first time in three years the network failed to register a win in call performance.

RootMetrics senior director Scott Stonham said: “They recently rolled out 4G Calling which is a very complicated and difficult and perhaps it affected their score in that category this time around”.

On O2’s lack of presence in the test Stonham said: “We’re seeing less 4G in the area we cover with O2 and we see generally there’s less reliability, reliability issues that are bringing them back in the stats”.

Awards

EE was the winner in overall performance, network reliability and data performance.

Network reliability was shared between EE, Three and Vodafone. Call performance was split between Three and Vodafone, while O2 chalked a solitary win in text performance shared with EE.

However, O2’s rate of mobile-to-landline blocked calls increased from 0.6 per cent to 2.8 per cent. EE saw its rate increase from 0.5 per cent to 1.6 per cent.

Despite the category wins, ‘RootScores’ reveal Vodafone and Three are respectively gaining on EE (see chart below).

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Vodafone CEO Colao denies claims it will leave UK after Brexit http://www.mobilenewscwp.co.uk/2017/05/25/vodafone-ceo-colao-denies-rumours-will-leave-uk-brexit/ http://www.mobilenewscwp.co.uk/2017/05/25/vodafone-ceo-colao-denies-rumours-will-leave-uk-brexit/#respond Thu, 25 May 2017 09:04:14 +0000 http://www.mobilenewscwp.co.uk/?p=67911 Claims are "completely groundless" after operator had said it would be evaluating its situation

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Claims are “completely groundless” after operator had said it would be evaluating its situation

Vodafone Group CEO Vittorio Colao has denied rumours the operator will move its headquarters from the UK to mainland Europe following Brexit.

Reports last year claimed the business hinted at a departure to mainland Europe once the UK leaves the European Union in 2019. The speculation concerned its Group headquarters in Paddington, which was relocated in 2009 from Newbury, where it still has a base.

Groundless

The operator currently has 462 million customers and 109,000 employees worldwide. More than 19.5 million subscribers and 13,000 employees are UK-based. At the time Brexit was announced, a Vodafone spokesperson said the network would be evaluating its situation in the UK.

Denying the claims at the release of its financials on May 16, Colao said: “These are completely groundless. We never had any intention or plan of moving in that direction. We never have any reason to do it and it was an interpretation of a hypothetical question just taken out of context.”

Back in business

Vodafone was fined £4.6 million by Ofcom in October last year following problems migrating 28.5 million customer accounts from seven billing platforms to one. It led to various high-profile cases of customers being charged incorrectly and placed on the wrong tariffs.

At the end of last year, the operator admitted it had missed Q3 targets for resolving the issues, but Colao claimed they had now been resolved.

“We are clearly not number one in the UK. We had a lot of problems in the past. We now have a good network in London and repaired the IT billing mistakes which were a problem nine months ago. These issues cost us and slowed down the company, but we are back now.”

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Tech Data launches trade-in service as it looks to take direct approach http://www.mobilenewscwp.co.uk/2017/05/25/tech-data-launches-trade-service-looks-take-direct-approach/ http://www.mobilenewscwp.co.uk/2017/05/25/tech-data-launches-trade-service-looks-take-direct-approach/#respond Thu, 25 May 2017 08:16:38 +0000 http://www.mobilenewscwp.co.uk/?p=67909 Tech Data Renew will accept all mobile devices and majority of devices

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Tech Data Renew will accept all mobile devices and majority of devices 

Tech Data has launched a new trade-in service for customers with mobiles, tablets, laptops and accessories as it looks to take a more direct approach in the sector.

The offering, ‘Tech Data Renew’ accepts all brands of mobile devices, the majority of tablets, MacBooks and accessories such as Apple Watch and Samsung Gear smartwatches.

Tech Data invested in Corporate Mobile Recycling (CMR) in June last year and acquired the company under the Tech Data trademark to process the devices that are traded in at its primary
distribution centre at Magna Park, Leicestershire.

CMR will be working with Tech Data to process all of the devices that come in via Tech Data Renew, pulling together software, processes and around 60 employees under the Tech Data logo.

Customers can request a quote for their device via InTouch, the Tech Data online platform, and use old devices to offset the price of a new device.

Tech Data commercial director of services for Europe Simon Smale (pictured) said: “Trade in is not new to Tech Data. Three years ago we started with different trade in schemes in partnerships across our European countries but we found that that partnership approach wasn’t bringing the returns we really wanted it to.

“In June last year, we invested in CMR which allows us to have a much stronger value offering because what Tech Data can now do is take products back and sell new ones.”

Device value

Based in Holborn, London, CMR resells and recycles 70,000 mobile phones a month in 10 countries including the UK, Spain, Croatia, France, Italy, Australia and the Nordics.

The recycling company will be allowed to run as a separate entity to Tech Data but those working on Tech Data Renew will be based in Magna Park as the distribution company look to cash in on the trade-in market.

“In the UK 22 million new devices were sold and there looks to be around a 20 per cent catch rate that are traded in and that rate is growing,” continued Smale.

“People are becoming more aware of the value they have in their devices and we are very happy with the progress and return that is being made at the moment.”

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Dixons Carphone see a 9pc increase in year-on-year growth http://www.mobilenewscwp.co.uk/2017/05/24/dixons-carphone-see-9pc-increase-year-year-growth/ http://www.mobilenewscwp.co.uk/2017/05/24/dixons-carphone-see-9pc-increase-year-year-growth/#respond Wed, 24 May 2017 09:42:34 +0000 http://www.mobilenewscwp.co.uk/?p=67839 The technology retailer also saw revenues grow 4 per cent over the forth quarter in 2016 Dixons Carphone has announced its yearly and forth quarterly figures, seeing growth over both periods. In the UK and Ireland, yearly revenues were up for the year two per cent but dropped one per sent through the quarter. Strong

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The technology retailer also saw revenues grow 4 per cent over the forth quarter in 2016

Dixons Carphone has announced its yearly and forth quarterly figures, seeing growth over both periods.

In the UK and Ireland, yearly revenues were up for the year two per cent but dropped one per sent through the quarter.

Strong performance in the electrical sector offset a ‘tough’ year for the mobile side of the company with product issues, limited supply and a shift to SIM only behind unfavourable performance.

Outside of the UK, revenues were up 20 per cent in the Nordics and Southern Europe throughout the year, with Dixons Carphone seeing strong performance in Greece and Spain in particular.

Dixons Carphone chief executive Seb James said: “Despite a lively political backdrop, we have been able to continue to grow our business and maintain very high levels of customer satisfaction across the group.

“Our full year like-for-like sales of four per cent for the year is pleasing across the group; in the last quarter, sales in the UK & Ireland were – especially in phone – impacted by the later launch of the iconic Samsung S8.

“Given our performance despite this headwind, our view is that the UK consumer continues to be active in the market, but we anticipate no let-up in their view that price and service are critical factors in deciding where to shop.”

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Exertis: new partnerships can drive return to growth in mobile http://www.mobilenewscwp.co.uk/2017/05/24/exertis-new-partnerships-can-drive-return-growth-mobile/ http://www.mobilenewscwp.co.uk/2017/05/24/exertis-new-partnerships-can-drive-return-growth-mobile/#respond Wed, 24 May 2017 08:46:49 +0000 http://www.mobilenewscwp.co.uk/?p=67834 MD O'Keeffe looks to deals with HMD Global and Sky Mobile following "fairly flat year" in division

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MD O’Keeffe looks to deals with HMD Global and Sky Mobile following “fairly flat year” in division

Exertis claims new partnerships with the likes of HMD Global and Sky Mobile can help its mobile division return to growth after seeing flat yearly revenues of £288 million.

The Basingstoke-based distributor released its end of year financials for the three months ending March 31 last week (May 16). Its total revenues across the 12-month period grew from £2.4 billion to £2.6 billion, while operating profit in the same period rose from £35.1 million to £41.1 million.

Distribution agreements

Growth was partly attributed to its £38 million purchase of IT specialist Hammer Holdings, which added £155 million in turnover. Expenditure on acquisitions over the year totalled more than £64.2 million.

These latest financials come after the business signed distribution agreements with the likes of HMD Global and O2 MVNO Sky Mobile in recent months. Last year also saw it sign an exclusive reverse logistics agreement with Irish operator eir Mobile, which sees more than 100,000 devices process yearly.

Growth opportunities

Exertis managing director Gerry O’Keeffe attributed the fairly flat figures in mobile to consolidation in the market. “We’ve seen very good performance out of the UK business with strong activity in the areas of audio visual, print, smart technology and gaming,” he told Mobile News.

“We had a fairly flat year in mobile. We’re not an Apple distributor and there’s been a consolidation in the market between Samsung and Apple. There was less room for other players. Another major impact was with Microsoft discontinuing its Lumia range last year where we had 95 per cent of the business in distribution.

“There’s great growth opportunities for us in the year ahead, however. Nokia has come back through HMD and they’ll breath new life into the feature phone market. Then there’s the Samsung Galaxy S8 alongside new LG and Sony products. The work we’re doing with Sky Mobile should also help us pick up growth again as well.”

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Connect Telecom completes hat-trick of acquisitions http://www.mobilenewscwp.co.uk/2017/05/24/connect-completes-hat-trick-acquisitions/ http://www.mobilenewscwp.co.uk/2017/05/24/connect-completes-hat-trick-acquisitions/#respond Wed, 24 May 2017 08:19:06 +0000 http://www.mobilenewscwp.co.uk/?p=67840 Northern Irish dealer buys Cortel, Nortech and Mobile Leisure boosts connection base to over 30,000

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Northern Irish dealer buys Cortel, Nortech and Mobile Leisure boosts connection base to over 30,000 

Connect Telecom has completed three multi-million pound acquisitions which will add more than £3 million in revenue and “cement its position as the leading mobile dealer in Northern Ireland”.

The acquisitions of Scottish dealer Coltel, Carlisle-headquartered Nortech and Northern Ireland-based Mobile Leisure will boost Connect’s base to over 30,000 with 16,000 Vodafone connections.

There will be no major changes to branding and structure at the three companies, with 15 roles being added to Connect’s current numbers of 50. It expands its reach from Northern Ireland to Aberdeen, Edinburgh, Glasgow, Carlisle and Belfast.

Acquisition drive

All three purchases are part of an acquisition drive aimed at increasing overall revenues (undisclosed) and unified communication services, with two more targeted over the course of the next year. They add to five other acquisitions made since the company was founded in 2007.

Connect Telecom director Matthew Brown (pictured) said: “We hope this will be the start of a few more acquisitions we’re making this year.

“These are Vodafone partners, so it’s in line with our status as a Total Communications partner. Our customer will benefit from the added unified communications services as well and it will help drive further growth for us. You need to offer a range of services and not just focus on mobile.

“There are a lot of changes happening within the sector and we want to position ourselves for growth. We’re certain we’re the number one supplier of Vodafone in Northern Ireland and these acquisitions further cements our status as that.”

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Pure Telecom signs with McNicholas for biggest customer win ever http://www.mobilenewscwp.co.uk/2017/05/24/pure-telecom-signs-mcnicholas-biggest-customer-win-ever/ http://www.mobilenewscwp.co.uk/2017/05/24/pure-telecom-signs-mcnicholas-biggest-customer-win-ever/#respond Wed, 24 May 2017 08:03:41 +0000 http://www.mobilenewscwp.co.uk/?p=67844 B2B dealer will provide company with 1,800 handsets and mobile device management software

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B2B dealer will provide company with 1,800 handsets and mobile device management software

Pure Telecom has won a three-year contract with UK infrastructure provider McNicholas – marking its biggest new customer in its 11 year history.

The Shrewsbury-based B2B dealer will supply 1,800 mobile devices on the O2 network, along with mobile device management software during the initial stage of the contract.

Pure Telecom, which was successful in winning the agreement following a tender process that included all major mobile networks, won the deal directly from Vodafone, which had managed the account for the past 15 years.

As a result, the O2 Direct Partner will launch a recruitment drive to maintain high levels of service to the new client – adding a number of employees to the 18 people it currently employs at its head office in the Shropshire town.

Milestone

Pure Telecom managing director Matt Sandford (pictured) said: “This is a very important milestone for our business.

“Our team has built a positive relationship with McNicholas and the initial planning and delivery of the rollout has been very smooth. I am very proud of this success – it is an endorsement of Pure Telecom’s professionalism and expertise.”

McNicholas, which is headquartered in Elstree, Hertfordshire, is a leading provider to the UK’s multi-utility, telecoms, gas, power, water, renewable energy and rail sectors, delivering infrastructure solutions to blue chip customers for more than 65 years. It has a current order book of circa £1 billion.

Attractive proposition

The company’s CEO Barry McNicholas said Pure Telecom and its mobile network operator partner O2 clinched the contract because they presented the most attractive deal and was especially impressed with their planning and implementation of it.

“Our telecoms infrastructure is massively important to the success and running of the business,” he said.

“Having been with our previous supplier Vodafone for over 15 years we needed to be extremely thorough in our selection process and were delighted with how Pure Telecom and O2 have delivered a very attractive proposition, managed their way through the tendering process, planning and most recently implementation with minimum impact on day-to-day operations.”

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