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O2, Sky Mobile and Three top Ofcom complaints table

O2, Sky Mobile and Three generated the highest levels of customer complaints in the pay-monthly mobile sector in Q3 2025, according to new figures from Ofcom.  EE, Tesco Mobile, Vodafone UK and iD Mobile were among the least complained-about operators while a year-on-year comparison shows complaint volumes across all…

  • Staff Reporter
  • 19 February 2026
  • News, Operators

VMO2 total connections grow in 2025 despite churn spike

Virgin Media O2 ended 2025 with 46.74 million mobile connections, up from 45.70 million a year earlier, as growth in wholesale and IoT offset losses in its consumer base. 

  • Staff Reporter
  • 18 February 2026
  • News, Operators

Alliance of tech giants pledges clearer security standards between mobile and Cloud

Fifteen global technology giants, including Nokia, Microsoft, Google Cloud and Ericsson, have pledged to work together on security, transparency and resilience across global technology.  The Trusted Tech Alliance was announced at the Munich Secirity Conferfence and signals a move toward…

  • Staff Reporter
  • 15 February 2026
  • News, Operators

Networks pledge end to bill shock under new Government Charter

The UK’s largest telecoms providers have signed up to a new government-backed consumer charter aimed at shielding mobile and broadband customers from unexpected price rises.

  • Staff Reporter
  • 12 February 2026
  • News, Operators

Operators face stricter oversight as Govt ramps up 5G expectations

Operators face tighter regulatory scrutiny after the Government signalled a major push on transparency, investment and network performance. 

  • Staff Reporter
  • 11 February 2026
  • News, Operators

BT high-level reshuffle puts Openreach deputy CEO Katie Milligan in top job

Openreach has promoted deputy chief executive Katie Milligan to CEO, as Clive Selley prepares to lead BT International in a senior leadership reshuffle at BT Group.

  • Staff Reporter
  • 10 February 2026
  • News, Operators

Vodafone contract base shrinks by 73,000 after purge on low-value SIMS

Vodafone’s mobile contract base dropped 73,000 during the third quarter of its financial year after the disconnection of thousands of low-value Business SIMs.

  • Staff Reporter
  • 5 February 2026
  • News, Operators

EE and Three top nPerf leage table for mobile internet speed performance

EE and Three led mobile internet performance in 2025 as speeds top 110Mbps in 2025, according to the latest ‘Barometer of Mobile Internet Connections’ from nPerf . UK mobile users enjoyed a strong year for mobile connectivity in 2025, with…

  • Staff Reporter
  • 2 February 2026
  • News, Operators

EE hooks up unconnected Welsh village to 4G

EE has installed a 4G mast in the Machno Valley and says it is now the first operator to deliver a reliable signal to the rural Welsh village of Penmachno. The 600 residents were part of the estimated four per…

  • Staff Reporter
  • 27 January 2026
  • News, Operators

One in 10 UK businesses ‘would not survive’ a major cyber attack, warns Vodafone Business

Around one in 10 UK businesses believe they would not survive a serious cyber incident, according to study by Vodafone Business.

  • Staff Reporter
  • 23 January 2026
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