Mystery Shopper: Covent Garden

Mystery Shopper: Covent Garden

Mystery Shopper is fed up of devices that break easily and wants a smartphone that is a bit more durable. Can our retailers finds a good device that won't break every time it is dropped

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Mystery Caller: Windows Phone

Mystery Caller: Windows Phone

Windows Phone is growing in market share so Mystery Caller wants to see what is available - but he won't pay more than £20 per month. What can the CSAs offer?

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Mystery Shopper: Sutton

Mystery Shopper: Sutton

It's Black Friday and Mystery Shopper is looking to take advantage of the sales to buy a Christmas present for a loved one. What prepay phone can he get for under £100?

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Sony Xperia Z3 and Z3 Compact

Sony Xperia Z3 and Z3 Compact

Sony is releasing its second flagship handset in the space of six months, and it’s brought its little brother along with it – and what a difference half a year of tweaking has made

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Mystery Caller: Tablet for a child

Mystery Caller: Tablet for a child

With Christmas on the horizon, Mystery Caller wants to buy a tablet suitable for a young relative as a Christmas present. What can our CSAs offer him?

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Mystery Shopper: Cannon Street

Mystery Shopper: Cannon Street

This week Mystery Shopper is in Cannon Street, London, looking to recycle a handset to make a bit of money before Christmas. What do the retailers know about recycling and who can offer the most money?

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Mystery Caller: Phablets

Mystery Caller: Phablets

Apple has launched the 5.5-inch iPhone 6 Plus. Samsung now has the Galaxy Note 4 with a 5.7 inch screen. Phablets are all the rage. So Mystery Caller wants one. What can the CSAs offer?

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Mystery Shopper: Durham

Mystery Shopper: Durham

This week Mystery Shopper visits Durham, the land of the Prince Bishops, to look for a princely phablet. So, what is the largest device our favourite retailers can offer and can they sell it for a reasonable price?

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Amazon Fire Phone

Amazon Fire Phone

It may not set the world on fire (ho ho), but Amazon’s debut smartphone has some slick 3D tricks up its display. Amazon Store addicts will be enthralled. The rest of us will probably go ‘meh’

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Mystery Caller: Sony Xperia Z3

Mystery Caller: Sony Xperia Z3

Sony released its new Xperia Z3 last month and Mystery Caller wants one but at a cheap price. Can the sales staff sell him one or offer a good alternative instead?

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