It's Mystery Caller's grandad's 75th birthday, and he needs a mobile that's easy to use, read and understand. The budget's pretty flexible too. What can the networks suggest?

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Mystery Caller's teenage nephew is back from the Middle East for the summer and needs a cheap prepay/handset package to let him contact his UK friends

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Mystery Caller needs a phone where he can check work emails regularly when out of the office. He's not a fan of BlackBerrys. Could the networks think beyond the power of RIM?

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Mystery Caller is off to Spain but wants a mobile broadband deal that will keep him in contact with his business in the UK. Could the networks make a cheap offer?

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Mystery Caller has tickets, and wants to make sure his phone works when there. Will the prices be high, and can the networks reduce the cost of traveling?

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Mystery Caller can't get a SIM-free Android phone to work. Sky emails won't sync and, having downloaded a tune, how does he personalise the ringtone?

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Mystery Caller is buying his 16-year-old brother a handset. He will spend up to £100 on one that will appeal to the age group. He also wants control to be put on internet access

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Mystery Caller has a history of being clumsy by having his phone lost and stolen and wants to find out what insurance policies the networks can offer

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Mystery Caller is after a phone with a good camera that can upload his pictures to social networking sites with minimum fuss. His budget is £30 a month

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Mystery Caller is looking for a device that can run Sat Nav mapping and replace a standalone in-car unit. What could the networks offer?

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