Mystery Caller: Mobile security

Mystery Caller: Mobile security

Digital security is in the news at the moment and Mystery Caller is concerned. Before he purchases his new Samsung Galaxy S5 he wants to make sure his files are secure. Who can offer the best deal?

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Mystery Caller: Replacing an iPhone 4

Mystery Caller: Replacing an iPhone 4

A feature phone has been in the hands of Mystery Caller since last year after he lost his iPhone 4. Can the networks suggest the right smartphone for him and bring him back to the future?

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Mystery Caller: Roaming in Brazil

Mystery Caller: Roaming in Brazil

With the World Cup in Brazil, Mystery Caller is off to see if England can end 48 years of hurt and bring the trophy home. However, he’s worried about the cost of using his mobile there. Can the networks advise?

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Mystery Caller: Samsung Galaxy S5 with roaming

Mystery Caller: Samsung Galaxy S5 with roaming

Keen to stick with Samsung, Mystery Caller wants to upgrade his Galaxy S3 to an S5. The stumbling block is he’s travelling to the US and requires a data bundle. Could the networks cope?

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Mystery Caller: Windows Phone

Mystery Caller: Windows Phone

Nokia has been making a big deal of the fact that it now has over 10 per cent market share in the UK. Does this mean that the networks know how to sell the brand and its Windows Phone OS?

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Mystery Caller: HTC One (M8)

Mystery Caller: HTC One (M8)

HTC’s latest offering, the One (M8), has understandably caught Mystery Caller’s eye. However, she’s a bargain hunter and wants to know if it is worth paying more for an improved One

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Mystery Caller: Insurance

Mystery Caller: Insurance

Mystery Caller has lost two phones to clumsiness in the past few years so insurance is a must for the new one. How do the networks compare when it comes to protecting phones from loss, theft and damage?

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Mystery Caller: Mobile for the elderly

Mystery Caller: Mobile for the elderly

Mystery Caller's elderly father needs a phone that is affordable and easy to use. Will the networks be able to recommend a suitable 'first mobile' without resorting to favourites Samsung and Apple?

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Mystery Caller: Wearable technology

Mystery Caller: Wearable technology

Mystery Caller had been hearing a lot about wearable technology in the run up to Mobile World Congress. But are the operators up to speed when it comes to smartwatches and fitness trackers?

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Mystery Caller: Roaming

Mystery Caller: Roaming

Going on a romantic break to Paris, you wouldn’t think Mystery Caller would have much time to spend on the phone. Just in case, he wanted to know the best deals for international calls, texts and data

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