Posted on May 24, 2013
Mystery Caller likes the look of the Samsung Galaxy S4 but with all the recent high-end releases, needs convincing she’s choosing the best phone. How will the networks handle what should be an easy sale?
Posted on May 20, 2013
Mystery Caller is escaping the temperamental weather in England and taking a short trip around Europe, stopping to visit family in Italy. She wants to call, text and use data abroad while keeping costs down. Can the networks help?
Posted on May 2, 2013
Mystery Caller’s daughter has persuaded her she needs a smartphone at school. Will the networks be able to cap the contract price in case she exceeds her allowances?
Posted on April 17, 2013
Mystery Caller is looking for a rugged handset for her dad, who works as a builder. But can the smartphone-obsessed networks offer her anything that can withstand tough conditions?
Posted on March 27, 2013
Mystery Caller can’t live without her mobile – which is worrying as she has a habit of losing things. She wants a spare handset should anything happen to her main device
Posted on March 21, 2013
Mystery Caller has seen the news and knows all the UK mobile operators will be in a position to offer 4G at some point later this year – however, she needs a new phone now. Can the operators persuade her to buy a ‘4G-ready’ handset in the meantime?
Posted on March 11, 2013
Mystery Caller likes the look of the latest BlackBerry but is wary of buying the device before she knows if she’ll be able to transfer all the content from her iPhone to the Z10. Can the networks ease her mind?
Posted on February 13, 2013
Mystery Caller’s computer was hacked and she wants to stop the same happening to her Samsung Galaxy S III. As security companies warn of an increase in malicious mobile software, what are the networks doing to protect customers?
Posted on February 8, 2013
Mystery Caller wants to start a photo blog and buy a cheap camera phone so she can take photos and post them online. In the age of Instagram and Flickr, what can the networks offer the budget-conscious consumer?
Posted on January 25, 2013
Mystery Caller pocketed £150 over Christmas and is keen on spending it all on a new phone that will give him plenty of minutes to family and friends on other networks. What can the CSAs come up with?