Mystery Caller: Apple iPhone 6

Mystery Caller: Apple iPhone 6

A new iPhone is on the market and millions have rushed out to buy the device. Mystery Caller is one of those millions – but what can our CSAs offer him?

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Mystery Caller: Deals for uni students

Mystery Caller: Deals for uni students

This month, thousands of students will be starting university for the first time. Some will need new phones. Mystery Caller is on the case to find out what the advisers are offering, what discounts are available and what advice they’re giving

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Mystery Caller: Top cameraphone for under £30

Mystery Caller: Top cameraphone for under £30

Mystery Caller needs a phone with a top of the range camera but only wants to pay around £30 per month. Can our sales find me a great snapper but stick within my pricepoint? Can they explain why the camera is great?

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Mystery Caller: Prepay handset for the elderly

Mystery Caller: Prepay handset for the elderly

This issue Mystery Caller is shopping on someone else’s behalf. Grandma needs a new phone so I’m looking for a cheap and easy one for her to use. The only problem is she doesn’t want to be tied in to a lengthy contract, so it’s prepaid handsets only

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Mystery Caller: Smartphone and tablet deal

Mystery Caller: Smartphone and tablet deal

Mystery Caller has decided to go all ‘multi-screen’ and is looking for a new smartphone and a tablet to fulfil his data needs. Can the operators offer a package too good to turn down?

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Mystery Caller: Mobile security

Mystery Caller: Mobile security

Digital security is in the news at the moment and Mystery Caller is concerned. Before he purchases his new Samsung Galaxy S5 he wants to make sure his files are secure. Who can offer the best deal?

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Mystery Caller: Replacing an iPhone 4

Mystery Caller: Replacing an iPhone 4

A feature phone has been in the hands of Mystery Caller since last year after he lost his iPhone 4. Can the networks suggest the right smartphone for him and bring him back to the future?

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Mystery Caller: Roaming in Brazil

Mystery Caller: Roaming in Brazil

With the World Cup in Brazil, Mystery Caller is off to see if England can end 48 years of hurt and bring the trophy home. However, he’s worried about the cost of using his mobile there. Can the networks advise?

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Mystery Caller: Samsung Galaxy S5 with roaming

Mystery Caller: Samsung Galaxy S5 with roaming

Keen to stick with Samsung, Mystery Caller wants to upgrade his Galaxy S3 to an S5. The stumbling block is he’s travelling to the US and requires a data bundle. Could the networks cope?

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Mystery Caller: Windows Phone

Mystery Caller: Windows Phone

Nokia has been making a big deal of the fact that it now has over 10 per cent market share in the UK. Does this mean that the networks know how to sell the brand and its Windows Phone OS?

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Recent Comments

Noted - thanks...
Please reread the penultimate paragraph - that quote doesn't say that microsoft is treading water - it says that Blackberry is: "While Microsoft is making significant effort to grow its prese...
What an ugly pig of a phone!...
I've always supported blackberry and am hoping that this phone helps them get back on to the road to redemption with their past and current customers. The BB10 rollout was a complete unmitigate...
The BlackBerry Z30 was released on October 1, 2013 - not "mid October" as you suggest. What was that you said about research? We tend to round dates off to the nearest month - rather than somethi...
Hi Chris, Our Mystery Shopper did do a review in Middlesbrough a few weeks ago - http://www.mobilenewscwp.co.uk/2014/09/09/mystery-shopper-middlesbrough/ However, we are looking at sending ...
How can you say in the little quip under the headline that this was the first BlackBerry released in a year? In your own article you have quoted Marty Beard as saying " We began rolling out the Z...
Your Mystery shopper surveys are always concentrated in the Southern regions.. Will you be planning on seeing how the northerners represent their respective brands?...
so you pay the same for adsl and fibre from your broadband provided do you?...
Ok I have an old contract sim only with three from 5 years ago I pay £11 a month and I get All you can eat 4g plus unlimited 3 to 3 calls plus 600 minutes cross network calls plus 3000 text no...

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