Mystery Shopper: Watford

Mystery Shopper: Watford

Amateur photographer Mystery Shopper wants a smartphone with a top of the range camera. Can our retailers find him the right cameraphone or will they resort to just measuring megapixels?

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Mystery Shopper: Wembley

Mystery Shopper: Wembley

Mystery shopper keeps on seeing adverts for 4G and wants to know exactly what it is. The retailers are pushing it hard – but what do they really know about the superfast connection, and can they convince him to take a 4G phone?

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Mystery Shopper: Streatham

Mystery Shopper: Streatham

Mystery shopper wants a phone that is perfect for his grandmother, an older member of the community, but does not want to be tied in to a lengthy contract. Can our retailers find him something that's cheap and easy to use?

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Mystery Shopper: Cambridge

Mystery Shopper: Cambridge

Mystery Shopper wants a new tablet but doesn't want to pay the full cost upfront. He thinks that he can get one cheaper if he takes a handset with it. Can our retailers come up with the right combination to hit the mark?

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Mystery Shopper: Angel Islington

Mystery Shopper: Angel Islington

Mystery Shopper is getting a Samsung Galaxy S5 but is worried about online security and sensitive work files on the Android OS. Can the retailers put a worried mind at ease and offer the right security package?

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Mystery Shopper: Chelsea

Mystery Shopper: Chelsea

Mystery Shopper wants a smartphone but has no idea which one. He has a £30 budget – but can our retailers convince him to take a more expensive device, and are retail outlets still driven by sales?

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Mystery Shopper: Wimbledon

Mystery Shopper: Wimbledon

Mystery Shopper is in the home of tennis to find a roaming bundle for a big trip to the World Cup. Can our retailers serve up the cheapest way to keep in touch during the month-long trip to Brazil?

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Mystery Shopper: Hammersmith

Mystery Shopper: Hammersmith

International jetsetter Mystery Shopper wants the new Samsung Galaxy S5 with roaming minutes. Can our retailers find the correct deal for our price-conscious traveller?

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Mystery Shopper: Croydon

Mystery Shopper: Croydon

Mystery Shopper is getting bored with his iOS and Android devices and fancies a change but is not too sure about Windows Phone. Can the retailers help with our Window shopping and find a deal to match?

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Mystery Shopper: Kensington High Street

Mystery Shopper: Kensington High Street

Mystery Shopper wants to buy the HTC One (M8). Can our retailers offer a comprehensive demo of the latest device and convince him to go for the latest model?

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