Mystery Shopper: Swindon

Mystery Shopper: Swindon

The General Election is nearly on us and Mystery Shopper is on the campaign trail. We need a phone good for social media and documents but for under £100 per month

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Mystery Shopper: Guildford

Mystery Shopper: Guildford

Mystery Shopper wants to know what features are available on modern smartphones for those with sight problems. What do the sales staff know about accessibility and can they demonstrate it?

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Mystery Shopper: Redhill

Mystery Shopper: Redhill

Mystery Shopper got a brand-new a new LTE-enabled Nexus 9 tablet for Christmas but there was no SIM card. Can our retailers find a good SIM deal and explain network locking as well

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Mystery Shopper: Covent Garden

Mystery Shopper: Covent Garden

Mystery Shopper is fed up of devices that break easily and wants a smartphone that is a bit more durable. Can our retailers finds a good device that won't break every time it is dropped

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Mystery Shopper: Sutton

Mystery Shopper: Sutton

It's Black Friday and Mystery Shopper is looking to take advantage of the sales to buy a Christmas present for a loved one. What prepay phone can he get for under £100?

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Mystery Shopper: Cannon Street

Mystery Shopper: Cannon Street

This week Mystery Shopper is in Cannon Street, London, looking to recycle a handset to make a bit of money before Christmas. What do the retailers know about recycling and who can offer the most money?

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Mystery Shopper: Durham

Mystery Shopper: Durham

This week Mystery Shopper visits Durham, the land of the Prince Bishops, to look for a princely phablet. So, what is the largest device our favourite retailers can offer and can they sell it for a reasonable price?

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Mystery Shopper: Basildon

Mystery Shopper: Basildon

Sony released its new flagship Z3 and Z3 Compact last month and Mystery Shopper wants one. Can the sales staff find a deal or convince him to take an alternative device or brand instead?

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Mystery Shopper: Kingston

Mystery Shopper: Kingston

BlackBerry was once the staple of handsets you could use at work and at home until other smartphones caught up. We wanted to find out what's being offered to people who needed a device for work and play

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Mystery Shopper: Brighton

Mystery Shopper: Brighton

It's iPhone 6 release day and Mystery Shopper wants to find out which retailers have the new handset available. The iPhone 6 or the 6 Plus, it doesn't matter, but who has the best deal?

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Recent Comments

That's your opinion, but it certainly wasn't the best way of phrasing it. That wasn't the only reason the EE advisor scored so poorly, which is made clear in the full review in issue 582 of Mobil...
your mystery caller clearly doesn't have a clue what he is talking about. that is not insensitive at all. quite the opposite....
I think you've entirely missed the point there, Marc. It's not about telling someone to go out to the shop (although that often loses points any way as its rare someone calls up a telesales line ...
I have to say, if you are indeed a blind person you should know it is a lot easier to actually go into a shop and feel the phone for yourself. your first comment about EE slammed them when in fac...
How can i place my contacts in order by first names please. Thank you Mrs Doreen Haggar ....
Only 2 months ago i buy this phone. Please advice any body knows...
I have bought a huawei ascend p7 suddenly networ operator inactive. How to active this?...
A good point made in the previous comment, but it was just the field facing engineers that were outsourced not all engineers. Some have since been insourced (QoS, radio planning etc). But agre...
I will just add that EE is a complete rip off. They clearly don't have good reception in quite a few places. This is London I'm talking about as well! I consistently call then complaining t...
Maybe they shouldn't have outsourced all their Engineers to Ericsson then! They were warned they were putting the network at risk, did they care? Did they heck, all comes down to the money and th...

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