Mystery Shopper: Clapham

Mystery Shopper: Clapham

Mystery Shopper needs a device that can survive exposure to water after a few unfortunate incidents. Can the retailers explain what an IP rating is and find a device that can endure a quick swim?

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Mystery Shopper: Swindon

Mystery Shopper: Swindon

The General Election is nearly on us and Mystery Shopper is on the campaign trail. We need a phone good for social media and documents but for under £100 per month

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Mystery Shopper: Guildford

Mystery Shopper: Guildford

Mystery Shopper wants to know what features are available on modern smartphones for those with sight problems. What do the sales staff know about accessibility and can they demonstrate it?

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Mystery Shopper: Redhill

Mystery Shopper: Redhill

Mystery Shopper got a brand-new a new LTE-enabled Nexus 9 tablet for Christmas but there was no SIM card. Can our retailers find a good SIM deal and explain network locking as well

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Mystery Shopper: Covent Garden

Mystery Shopper: Covent Garden

Mystery Shopper is fed up of devices that break easily and wants a smartphone that is a bit more durable. Can our retailers finds a good device that won't break every time it is dropped

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Mystery Shopper: Sutton

Mystery Shopper: Sutton

It's Black Friday and Mystery Shopper is looking to take advantage of the sales to buy a Christmas present for a loved one. What prepay phone can he get for under £100?

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Mystery Shopper: Cannon Street

Mystery Shopper: Cannon Street

This week Mystery Shopper is in Cannon Street, London, looking to recycle a handset to make a bit of money before Christmas. What do the retailers know about recycling and who can offer the most money?

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Mystery Shopper: Durham

Mystery Shopper: Durham

This week Mystery Shopper visits Durham, the land of the Prince Bishops, to look for a princely phablet. So, what is the largest device our favourite retailers can offer and can they sell it for a reasonable price?

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Mystery Shopper: Basildon

Mystery Shopper: Basildon

Sony released its new flagship Z3 and Z3 Compact last month and Mystery Shopper wants one. Can the sales staff find a deal or convince him to take an alternative device or brand instead?

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Mystery Shopper: Kingston

Mystery Shopper: Kingston

BlackBerry was once the staple of handsets you could use at work and at home until other smartphones caught up. We wanted to find out what's being offered to people who needed a device for work and play

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Recent Comments

I've just spoken to a Customer Service advisor at Three as I have been having problems since last week Wednesday afternoon. This issue is definitely still ongoing for not only Three customers but...
I have been a member for some time and are now leaving because they have taken £7.50 Goody Bag cost out of my Bank but has not been included on my Balance. So I have been able to use my Phone si...
EE are not the first operator to do this. Three already have an app that allows you to make calls and send/receive texts over Wi-fi when there is no mobile signal available....
if 3 buys o2 I will jump ship at end of contract...
That's your opinion, but it certainly wasn't the best way of phrasing it. That wasn't the only reason the EE advisor scored so poorly, which is made clear in the full review in issue 582 of Mobil...
your mystery caller clearly doesn't have a clue what he is talking about. that is not insensitive at all. quite the opposite....
I think you've entirely missed the point there, Marc. It's not about telling someone to go out to the shop (although that often loses points any way as its rare someone calls up a telesales line ...
I have to say, if you are indeed a blind person you should know it is a lot easier to actually go into a shop and feel the phone for yourself. your first comment about EE slammed them when in fac...
How can i place my contacts in order by first names please. Thank you Mrs Doreen Haggar ....
Only 2 months ago i buy this phone. Please advice any body knows...

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