Mystery Shopper: Angel Islington

Mystery Shopper: Angel Islington

Mystery Shopper is getting a Samsung Galaxy S5 but is worried about online security and sensitive work files on the Android OS. Can the retailers put a worried mind at ease and offer the right security package?

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Mystery Shopper: Chelsea

Mystery Shopper: Chelsea

Mystery Shopper wants a smartphone but has no idea which one. He has a £30 budget – but can our retailers convince him to take a more expensive device, and are retail outlets still driven by sales?

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Mystery Shopper: Wimbledon

Mystery Shopper: Wimbledon

Mystery Shopper is in the home of tennis to find a roaming bundle for a big trip to the World Cup. Can our retailers serve up the cheapest way to keep in touch during the month-long trip to Brazil?

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Mystery Shopper: Hammersmith

Mystery Shopper: Hammersmith

International jetsetter Mystery Shopper wants the new Samsung Galaxy S5 with roaming minutes. Can our retailers find the correct deal for our price-conscious traveller?

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Mystery Shopper: Croydon

Mystery Shopper: Croydon

Mystery Shopper is getting bored with his iOS and Android devices and fancies a change but is not too sure about Windows Phone. Can the retailers help with our Window shopping and find a deal to match?

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Mystery Shopper: Kensington High Street

Mystery Shopper: Kensington High Street

Mystery Shopper wants to buy the HTC One (M8). Can our retailers offer a comprehensive demo of the latest device and convince him to go for the latest model?

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Mystery Shopper: Clapham Junction

Mystery Shopper: Clapham Junction

Clumsy Mystery Shopper is on the hunt for an insurance deal for his prepay handset which can be used on any network. Which retailer can provide excellent customer service and spot the opportunity to up-sell?

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Mystery Shopper: Brixton

Mystery Shopper: Brixton

Mystery shopper has a retired parent who likes their social media and wants a smartphone and data package to match. Can they find the perfect choice of handset and airtime package for this growing market segment?

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Mystery Shopper: Stratford

Mystery Shopper: Stratford

Tech-crazy Mystery Shopper has been reading about the wearables trend and wants to find out more. Do the retailers know their fitness trackers from their Google Glasses and smartwatches?

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Mystery Shopper: Enfield

Mystery Shopper: Enfield

With all the operators now offering 4G connectivity, Mystery Shopper has decided to take the plunge and go super-fast. Which of the high street retailers can tempt him with the best all-round deal?

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