Mystery Shopper: Guildford

Mystery Shopper: Guildford

Mystery Shopper wants to know what features are available on modern smartphones for those with sight problems. What do the sales staff know about accessibility and can they demonstrate it?

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Mystery Shopper: Redhill

Mystery Shopper: Redhill

Mystery Shopper got a brand-new a new LTE-enabled Nexus 9 tablet for Christmas but there was no SIM card. Can our retailers find a good SIM deal and explain network locking as well

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Mystery Shopper: Covent Garden

Mystery Shopper: Covent Garden

Mystery Shopper is fed up of devices that break easily and wants a smartphone that is a bit more durable. Can our retailers finds a good device that won't break every time it is dropped

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Mystery Shopper: Sutton

Mystery Shopper: Sutton

It's Black Friday and Mystery Shopper is looking to take advantage of the sales to buy a Christmas present for a loved one. What prepay phone can he get for under £100?

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Mystery Shopper: Cannon Street

Mystery Shopper: Cannon Street

This week Mystery Shopper is in Cannon Street, London, looking to recycle a handset to make a bit of money before Christmas. What do the retailers know about recycling and who can offer the most money?

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Mystery Shopper: Durham

Mystery Shopper: Durham

This week Mystery Shopper visits Durham, the land of the Prince Bishops, to look for a princely phablet. So, what is the largest device our favourite retailers can offer and can they sell it for a reasonable price?

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Mystery Shopper: Basildon

Mystery Shopper: Basildon

Sony released its new flagship Z3 and Z3 Compact last month and Mystery Shopper wants one. Can the sales staff find a deal or convince him to take an alternative device or brand instead?

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Mystery Shopper: Kingston

Mystery Shopper: Kingston

BlackBerry was once the staple of handsets you could use at work and at home until other smartphones caught up. We wanted to find out what's being offered to people who needed a device for work and play

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Mystery Shopper: Brighton

Mystery Shopper: Brighton

It's iPhone 6 release day and Mystery Shopper wants to find out which retailers have the new handset available. The iPhone 6 or the 6 Plus, it doesn't matter, but who has the best deal?

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Mystery Shopper: Tooting

Mystery Shopper: Tooting

Mystery Shopper is suffering internet woes and won't have broadband installed for at least a month. Can the retailers find him a short-term solution with lots of data, but at a reasonable price?

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