Mobile News Online http://www.mobilenewscwp.co.uk The UK's leading mobile communication industry news site Mon, 24 Apr 2017 14:42:25 +0000 en-US hourly 1 https://wordpress.org/?v=4.7.4 Three customers outraged over weekend outage http://www.mobilenewscwp.co.uk/2017/04/24/three-apologises-network-outage/ http://www.mobilenewscwp.co.uk/2017/04/24/three-apologises-network-outage/#respond Mon, 24 Apr 2017 14:09:10 +0000 http://www.mobilenewscwp.co.uk/?p=66983 Customers were unable to make calls or send text messages over the weekend with some messages being sent to strangers Three subscribers were outraged over a network disturbance during the weekend beginning on Saturday (April 22), some customers reported text messages being sent to complete strangers. The operator apologised to customers over social media channels stating “all services are

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Customers were unable to make calls or send text messages over the weekend with some messages being sent to strangers

Three subscribers were outraged over a network disturbance during the weekend beginning on Saturday (April 22), some customers reported text messages being sent to complete strangers.

The operator apologised to customers over social media channels stating “all services are now restored”, since Sunday morning (April 23). It advised customers to restart devices if normal services have yet to resume.

Three said a “temporary network issue” was the problem.

During the outage customers were unable to call or send text messages, however mobile data services seem to be unaffected.

Some users found their text messages were received by complete strangers.

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Sony XZ Premium to be available in Bronze Pink from June http://www.mobilenewscwp.co.uk/2017/04/24/sony-xz-premium-available-bronze-pink-june/ http://www.mobilenewscwp.co.uk/2017/04/24/sony-xz-premium-available-bronze-pink-june/#respond Mon, 24 Apr 2017 09:14:45 +0000 http://www.mobilenewscwp.co.uk/?p=66971 The latest colour will join deepsea black and luminous chrome from the end of June this year Sony have announced that the latest iteration of the Xperia flagship series, the XZ Premium, will come in bronze pink from the end of June. The Xperia XZ Premium was unveiled at MWC this year and features a

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The latest colour will join deepsea black and luminous chrome from the end of June this year

Sony have announced that the latest iteration of the Xperia flagship series, the XZ Premium, will come in bronze pink from the end of June.

The Xperia XZ Premium was unveiled at MWC this year and features a 4K HD camera that is capable of super slow motion shooting 960 frame per second, and 4K display as well as a QualComm SnapDragon 835 chipset and 4GB of RAM.

The device is yet to go on sale in the UK but is expected in early June with the pink iteration coming towards to end of the same month.

Sony Xperia colour designer Satoshi Aoyagi said: “We wanted to find a colour that represented a feeling of warmth whilst at the same time exemplifying the premium features and design.”

 

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Elitetele.com continues acquisition spree with Comms Supply purchase http://www.mobilenewscwp.co.uk/2017/04/21/elitetele-com-continues-acquisition-spree-comms-supply-purchase/ http://www.mobilenewscwp.co.uk/2017/04/21/elitetele-com-continues-acquisition-spree-comms-supply-purchase/#respond Fri, 21 Apr 2017 10:36:17 +0000 http://www.mobilenewscwp.co.uk/?p=66963 Unified communications provider acquires its 13th business since 2008 as product and service portfolio grows

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Unified communications provider acquires its 13th business since 2008 as product and service portfolio grows 

Elitetele.com has continued its acquisition spree with the purchase of business communications service provider Comms Supply.

The deal brings the Norwich-based firm out of liquidation, with all of its employees joining Elitetele.com.

Comms Supply offers mobiles, phone lines and systems, internet connectivity, cloud-based PBX and disaster recovery services. Earlier this year, it was awarded ‘Specialist Partner’ status by Vodafone.

It will continue to provide its customers with the same service and be supported by the same people, but they will now have access to Elitetele.com’s portfolio of products and services, operating under its brand.

Elitetele.com, which has £20 million to invest in firms whose niche technologies will further benefit its customers, has now acquired 13 businesses since 2008.

“Karl Alderton, the company’s MD, approached me as one entrepreneur to another via Instagram to ask for help,” said Elitetele.com founder and CEO Matt Newing (pictured).

“I recognised his passion for the sector and empathised with his challenge of trying to maintain sales growth while being distracted by the requirements of being a managing director and the wider work-load that brings.

Growing business

“By buying Comms Supply we are giving Karl the opportunity to grow his business with the support of our wider team. He’s created a great reputation for the business working with the IT Channel to deliver connectivity and telecoms in conjunction with wider IT solutions.

“With us Karl will be able to ensure their clients have a highly skilled, committed customer service team to provide full back-up and support when they need them. We are continually looking to improve our IT services and I know Karl and his team will bring fresh ideas and energy to what we are doing.”

Elitetele.com employs over 150 staff located across six offices in London, Chorley, Stoke, Derby, Lancaster and Madrid.

Mobile News has contacted Elitetele.com for further information.

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BlackBerry KEYone up for pre-order at Carphone http://www.mobilenewscwp.co.uk/2017/04/20/blackberry-keyone-pre-order-carphone/ http://www.mobilenewscwp.co.uk/2017/04/20/blackberry-keyone-pre-order-carphone/#respond Thu, 20 Apr 2017 14:49:15 +0000 http://www.mobilenewscwp.co.uk/?p=66950 It will retail for £499 with a release date to be confirmed The BlackBerry KEYone is available today (April 20) for pre-order from Carphone Warehouse. Carphone is offering the handset prepaid for £499, the retailer has yet to offer it on a monthly plan. It was originally unveiled at CES 2017 in January and was showcased

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It will retail for £499 with a release date to be confirmed

The BlackBerry KEYone is available today (April 20) for pre-order from Carphone Warehouse.

Carphone is offering the handset prepaid for £499, the retailer has yet to offer it on a monthly plan.

It was originally unveiled at CES 2017 in January and was showcased at Mobile World Congress in February.

The KEYone features a physical keyboard with a hidden fingerprint sensor in the space bar. The keyboard can be adapted to provide bespoke shortcuts, for example apps can be mapped to certain keys for instant launching.

The QWERTY keyboard is capable of gesture control, users can swipe to navigate web pages and emails.

A 4.5-inch 1080p Gorilla Glass 4 screen is housed in an aluminium frame designed to offer more scratch and impact resistance.

DTEK security

Security on the phone sets it apart from all other Android devices, according to TCL. It comes with DTEK software which monitors the security of the operating system and all the apps, alongside notifying owners when their privacy is at risk.

It offers a security rating and suggests ways which users can improve this. Notifications will also be sent if any third party accesses the camera or other apps without the owner’s permission.

Android 7.1 Nougat will run straight form the box, and comes with BlackBerry Hub. Hub allows users to view texts, emails and social media messages from one location without having to switch apps.

Other features include a Snpadragon 625 processor, 3GB of RAM, 3,505mAh battery (50 per cent in 36 minutes), 12MP rear and eight megapixel front cameras.

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Honor 8 Pro now available in UK http://www.mobilenewscwp.co.uk/2017/04/20/honor-8-pro-now-available-uk/ http://www.mobilenewscwp.co.uk/2017/04/20/honor-8-pro-now-available-uk/#respond Thu, 20 Apr 2017 13:02:20 +0000 http://www.mobilenewscwp.co.uk/?p=66946 The handset is available for £474.99 directly from Honor and Amazon The Honor 8 Pro is now available to purchase online throughout the UK from today (April 20). It is the latest handset in the Honor range following on from the launch of its predecessor the 8 in August last year. The smartphone can be

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The handset is available for £474.99 directly from Honor and Amazon

The Honor 8 Pro is now available to purchase online throughout the UK from today (April 20).

It is the latest handset in the Honor range following on from the launch of its predecessor the 8 in August last year. The smartphone can be purchased for £474.99 in navy blue both directly from Honor and Amazon.

Major features include a 4,000mAh battery, a 12MP dual camera, 6GB of RAM and a Kirin 960 processor.  The 5.7-inch phone also operates on EMUI 5.1, Honor’s own version of the latest Nougat Android operating system.

Honor president George Zhao said: “The Honor 8 Pro is the best performing Honor smartphone to date, redefining large-screen smartphones by wrapping its outstanding features in an ultra-thin, minimalist design. All of which is available at a market-leading price-performance ratio, with the Honor 8 Pro debuting in the £500 price range.”

 

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LG offering Mercedes Benz in G6 prize draw http://www.mobilenewscwp.co.uk/2017/04/20/lg-offers-mercedes-benz-g6-prize-draw/ http://www.mobilenewscwp.co.uk/2017/04/20/lg-offers-mercedes-benz-g6-prize-draw/#respond Thu, 20 Apr 2017 12:26:56 +0000 http://www.mobilenewscwp.co.uk/?p=66942 The raffle is open to everyone and runs between April 27 and May 31 LG has launched a raffle to support the launch of the G6 on May 3, with the grand prize being a Mercedes Benz A200 Sport worth more than £20,000. The prize draw runs from midday on April 27 all the way

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The raffle is open to everyone and runs between April 27 and May 31

LG has launched a raffle to support the launch of the G6 on May 3, with the grand prize being a Mercedes Benz A200 Sport worth more than £20,000.

The prize draw runs from midday on April 27 all the way through to May 31. There will be weekly draws every Sunday, with the main prizewinner of the Mercedes being chosen on May 31. Other prizes include a 55-inch LG OLED TV, an LG G6 Ice Platinum, an LG Watch Style and an LG Bluetooth speaker.

It is open to everyone and users can register online. Entrants will receive three raffle tickets and additional tickets can be earned through sharing videos on social media via the G6, referring family and friends or entering an IMEI number from a G6 handset.

The G6 was unveiled in Barcelona at Mobile World Congress in February. It boasts a 5.7-inch Quad HD+ display in a full metal case and a 13 mega-pixel dual-lens camera that can shoot video in 4K at the rear and five mega-pixel wide-angle camera on the front.

 

 

 

 

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Ofcom lays out fairer broadband plan to Openreach http://www.mobilenewscwp.co.uk/2017/04/20/ofcom-lays-fairer-broadband-plan-openreach/ http://www.mobilenewscwp.co.uk/2017/04/20/ofcom-lays-fairer-broadband-plan-openreach/#respond Thu, 20 Apr 2017 10:19:26 +0000 http://www.mobilenewscwp.co.uk/?p=66935 Finalised rules will take effect on April 1, 2018 Ofcom has announced plans enabling easier access to Openreach’s infrastructure for competing providers to connect their own fibre broadband to customers. The regulatory body claims the measures will deliver fibre broadband to people’s doorsteps as competitors will be able to build their own fibre networks straight to them, using Openreach’s existing

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Finalised rules will take effect on April 1, 2018

Ofcom has announced plans enabling easier access to Openreach’s infrastructure for competing providers to connect their own fibre broadband to customers.

The regulatory body claims the measures will deliver fibre broadband to people’s doorsteps as competitors will be able to build their own fibre networks straight to them, using Openreach’s existing telegraph poles and ducts (cables laid in underground tunnels).

Reusing ducts can significantly reduced the time required to roll out a new network. It takes days to roll out 200 metres of duct using traditional construction methods, fibre cables could be installed in the same length of existing duct in a matter of hours.

Only two per cent of the UK has access to fibre broadband, in comparison Japan, Spain and Portugal boasts over 70 per cent coverage.

Fairer measures 

The main proposals announced today are:

  • Access on fair terms: Providers should be able to lay fibre using BT’s ducts and poles as easily as BT itself; and the cost to BT for providing this access should be spread across all users
  • Network ‘ready for use’: Openreach must repair faulty infrastructure and clear blocked tunnels where necessary for providers to access them.
  • Mixed-use networks: Companies can lay fibre for consumers and large businesses, provided the purpose of the network is primarily to deliver broadband to homes and small offices
  • Final connections into homes: BT should ensure capacity is available on its telegraph poles for additional fibre cables that connect buildings to a competitor’s network.
  • Better information: Openreach will continue to develop a ‘digital map’ of its duct and pole network so competitors can plan new networks.

Reducing reliance

Ofcom said in a statement “network competition can deliver significant benefits to consumers through choice and innovation” and “reduce the country’s historical reliance on Openreach”.

Consumers should also see higher quality service for cheaper prices from the measures announced today.

Consultation of today’s measure will close on June 15 with Ofcom finalising them in early 2018. The new rules will take effect on April 1, 2018.

Level playing field

Ofcom Competition Policy Director Yih-Choung Teh said: “People increasingly need fast, reliable broadband. We’ll make it easier for companies to offer their own full-fibre broadband more cheaply by accessing Openreach’s tunnels and telegraph poles.

“This will put other providers on a level playing field with BT, so they have the confidence to invest in their own full-fibre networks.”

Minister of State for digital and culture Matt Hancock added: “Ofcom’s proposals are good news for consumers, businesses, and the country.

“We hope that that BT’s competitors will make the most of this opportunity to invest in the next generation of ultrafast internet connections.”

Unlikely

Cable.co.uk consumer telecoms analyst Dan Howdle agrees the measures will improve services and offer cheaper prices to consumers. But begs to differ on major providers utilising Openreach’s poles and ducts.

“While it is unlikely that BT’s primary competitors will want to use Openreach’s poles and ducts to launch their own nationwide networks – the cost of such an undertaking would be gargantuan – improved access does invite greater competition from smaller providers whose goal it is to serve a specific region or locale.

“Whichever way you look at it Ofcom’s move today will further stoke the fires of competition, which in turn will lead to more choice, cheaper broadband deals, and better customer service.”

Challenging

Ofcom expects entry costs to Openreach’s infrastructure to be made cheaper with the measures.

An Openreach spokesman told Mobile News investment in more full fibre and upgrading not spots will be “harder” if the regulatory body forces BT’s infrastructure arm to “cover the upfront entry costs for other companies.”

An Openreach spokesman told Mobile News: “Our ducts and poles have been open since 2011 and Ofcom recognises the big steps we’ve taken recently to encourage more companies to use them.

“As well as launching an online mapping tool,  we’ve made the whole process more accessible, user-friendly, automated and self-service oriented.

“We recognise that further improvements might be needed over time, but the economics of network investment remain challenging.

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Half of all UK businesses suffered cyber attacks in the last year http://www.mobilenewscwp.co.uk/2017/04/19/nearly-50pc-uk-businesses-fell-victim-cyber-attacks-last-year/ http://www.mobilenewscwp.co.uk/2017/04/19/nearly-50pc-uk-businesses-fell-victim-cyber-attacks-last-year/#respond Wed, 19 Apr 2017 11:04:51 +0000 http://www.mobilenewscwp.co.uk/?p=66923 This is according to the latest research from the Department for Culture, Media and Sport Nearly half of all UK businesses have suffered a cyber attack over the last year, with some individual incidents costing victims several millions of pounds in damages. This is according to the Department for Culture, Media and Sport (DCMS) in

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This is according to the latest research from the Department for Culture, Media and Sport

Nearly half of all UK businesses have suffered a cyber attack over the last year, with some individual incidents costing victims several millions of pounds in damages.

This is according to the Department for Culture, Media and Sport (DCMS) in its latest Cyber Security Breaches Survey, with the lowest cost of damage being £20,000. More than 1,500 UK businesses were surveyed between October and January. The DCMS added businesses holding electronic personal data were more likely to suffer breaches than those who do not (51 per cent compared to 37 per cent).

Nearly a quarter of those surveyed also admitted to having a temporary loss of files from a breach, whilst a fifth had their systems and software corrupted. One in 10 saw their websites taken down or slowed.

Fraudulent emails attempting to fool staff in revealing pass were cited as the most common breach, followed by viruses and malware. The research comes after the government pledged to invest £1.9 billion in September last year to protect UK businesses from cyber attacks.

National Cyber Security Centre CEO Ciaran Martin said: “UK businesses must treat cyber security as a top priority if they want to take advantage of the opportunities offered by the UK’s vibrant digital economy.

“The majority of successful cyber attacks are not that sophisticated but can cause serious commercial damage. By getting the basic defences right, businesses of every size can protect their reputation, finances and operating capabilities.”

 

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Brits count cost of hitting monthly data limits http://www.mobilenewscwp.co.uk/2017/04/18/mobile-users-not-alert-data-limits/ http://www.mobilenewscwp.co.uk/2017/04/18/mobile-users-not-alert-data-limits/#respond Tue, 18 Apr 2017 14:42:26 +0000 http://www.mobilenewscwp.co.uk/?p=66919 Over one in ten mobile subscribers consistently exceed their data every month Brits are unaware of how much data they use on their mobile phones with over one in ten hitting the monthly limit in succession. This is according to research conducted by comparison website Broadband Genie, surveying 1,097 mobile users across the UK between March 27

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Over one in ten mobile subscribers consistently exceed their data every month

Brits are unaware of how much data they use on their mobile phones with over one in ten hitting the monthly limit in succession.

This is according to research conducted by comparison website Broadband Genie, surveying 1,097 mobile users across the UK between March 27 – April 9.

It found 31 per cent of mobile users hit their monthly limit once every three months, with 14 per cent hitting the data cap every month.

Mobile data caps are a major cause for concern with 54 per cent stating they feel some sort of discomfort when approaching the limit, including frustration (35 per cent), anxiety (18 per cent) and panic (7 per cent).

Some operators don’t enforce a block on mobile data when depletion is evident. 22 per cent of those surveyed said they would take no action if they were hitting the limit, 58 per cent said they would switch it off to avoid hitting the cap and incurring charges.

Vodafone automatically charges £6.50 per 250MB exceeded. A spokesperson from Vodafone said: “We want our customers to enjoy an uninterrupted data experience.  We have a number of ways for customers to monitor their usage and we send customers a number of texts as they get closer to the end of their data allowance as well as when they reach their limit (with options to get even more data).  Customers who want more control can easily add the data cap in the MyVodafone app.”

Bolt-ons is an option for users when exceeding data, 17 per cent said they would activate a bolt on if need be. O2 for example offers a 100MB bolt on for £3, equivalent to downloading 20 tracks on Spotify.

Broadband Genie head of strategy Rob Hilborn said: “It’s so easy to blitz even large data packages these days, what with auto-play videos, ads, streaming services and other data-heavy activities.

“In most cases, users can quite easily track this information by accessing their account online or downloading their mobile network’s smartphone app.

“For those regularly hitting a data limit, it’s worth investigating what activities are causing this as you may be able to take action to reduce your usage. If this is proving difficult, consider a contract upgrade as it will often be better value than paying for add-ons or penalty charges.”

 

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CCS Insight: Sales of 5G smartphones to hit 100 Million by 2021 http://www.mobilenewscwp.co.uk/2017/04/18/ccs-insight-sales-5g-smartphones-hit-100-million-2021/ http://www.mobilenewscwp.co.uk/2017/04/18/ccs-insight-sales-5g-smartphones-hit-100-million-2021/#respond Tue, 18 Apr 2017 09:51:42 +0000 http://www.mobilenewscwp.co.uk/?p=66908 1.53 billion smartphones are forecasted to be shipped in 2017 and will rise to 1.9 billion in 2021 CCS Insight predict that over 100 million 5G-enabled smartphones will be shipped by 2021. In the latest update to the analyst worldwide forecast of mobile shipments, CCS Insight also estimate that global shipments of mobile phones will

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1.53 billion smartphones are forecasted to be shipped in 2017 and will rise to 1.9 billion in 2021

CCS Insight predict that over 100 million 5G-enabled smartphones will be shipped by 2021.

In the latest update to the analyst worldwide forecast of mobile shipments, CCS Insight also estimate that global shipments of mobile phones will rise by two per cent on 2016 to just under two billion (1.99 m).

The new forecast predicts 68 per cent of shipped phones in 2017 to be LTE-capable with that number climbing to 84 per cent by 2020.

According to CCS Insight 100 million 5G capable phones will be shipped by 2021 with North American and Asia-Pacific markets such as Japan and South Korea leading the charge adopting the new network.

In China, phones sales are predicted to rise to half a billion after growth in the market was found to be sustained longer than expected due to customers continuing to upgrade to 4G-capable handsets.

The forecast also highlights India to be an important market with a compound annual growth rate of four per cent between 2016 and 2021 over three times the global average of 1.6 per cent.

CCS Insight vice president of forecasting Marina Koytcheva said: “The mobile phone continues to power one of the most vibrant sectors of the consumer electronic market.

“We expect an interesting battle to emerge in India as rival phone makers compete to take advantage of [high compound] growth.

“Chinese smartphone manufacturers have clearly set their sights on increasing their share of the market, but the Indian Government is determined to support local manufacturing efforts with its Make in India initiative.”

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