Tag Archive | "EE"

Network exodus continues as Vodafone ditches Phones 4u


Vodafone also announces that it will be extending its arrangement with Dixons Carphone Read the full story

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EE lose employment tribunal amid claims of prank culture in call centres


Operator found to have unfairly dismissed former operations manager at Darlington contact centre after accusations of bullying weren’t dealt with. Read the full story

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EE 4G reaches more than 75 per cent of UK population


Operator has switched on 13 new towns and expects new 4G sites to cover an additional 300,000 people. Read the full story

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EE extends 4G roaming to further 12 countries


15 countries now have high-speed mobile internet roaming with ‘all major travel destinations’ expected to be active by the end of the year Read the full story

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EE tops RootMetrics study, as Vodafone remains bottom


Operator holds onto top spot in UK-wide performance testing by RootMetrics Read the full story

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Mobile News editor speaks to BBC over EE charges


Mobile News editor Michael Garwood gives his take on EE customer service priority costs Read the full story

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EE introduce 50p queue jump charge for customer service calls


Customers can get priority service when calling EE contact centres Read the full story

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EE tops UK call quality scores in latest Ofcom research


 Operator scores 97 per cent for calls connected successfully across the UK, but more calls connected in urban areas on O2′s network 

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Operators demand EU rethink over crippling roaming costs


Roaming cuts wipe £42m from EE in H1 – Vodafone Group estimates billion pound losses; Network investment and staff employment could be at risk if roaming rules are unchanged

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EE offers deal to B2B dealers who ‘lost millions’


Those affected by commission issues following the launch of EE’s brand in October 2012 now being offered settlements

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this company is the worst company ever. they have refused to terminate a contract saying there is a no returns policy. orange have advised me otherwise. the level of customer service this com...
Are there any updates on this effort? Has Ofcom made any decisions about policies to help manage numbers to ensure they don't run out?...
I now find that GiffGaff's 3g service isn't throttled but strangled to death. I find myself unable to download email, update social media or browse a website even if the phone indicates it is con...
my phone contract expires in august and wonder if i can put my trust chitter-chatter if they can treat their franchisee in this way...
EE may have done well insome of these technical areas, but it is a great shame their Customer Care has not had the same investment. I have had an 8 month, unresolved saga with them and have enco...
Is that the bloke from 5ive? Yawn. I'd pay 50p to get Slam Dunk Da Funk as a ringtone. Burned....
Vodafone have been charging PAYT customers for years to access Customer Services, whats new?...
Really?...
Great Guy, amazing commercial acumen....
Unless we see our payment through our distributor this month we will be out of business....

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