Tag Archive | "EE"

Mystery Shopper: Kensington High Street


Mystery Shopper wants to buy the HTC One (M8).  Can our retailers offer a comprehensive demo of the latest device and convince him to go for the latest model? 

Read the full story

Posted in Mystery Shopper, ReviewsComments (0)

Cutting Room: EE scores with a Wembley experience


You can’t miss the operator’s branding in and around the national stadium. Paul Withers argues that with hundreds of thousands visiting the venue this year, EE has pulled off a masterstroke 

Read the full story

Posted in Comment, Cutting RoomComments (0)

Midland rebrands as ‘Mdee’ following radical restructure


Firm to attack IT and fixed line markets and aims to double reseller partners in 12 months

Read the full story

Posted in Distributors, NewsComments (1)

TFL reveals smartphones are too slow for payments


Transport authority reportedly in discussions with operators to bring service to capital when speed of payments is improved Read the full story

Posted in News, OperatorsComments (0)

EE to create 300 jobs with Derry customer service centre opening


Move part of operator’s plans to appoint 1,000 new customer service assistants over the next 24 months to improve the way complex queries are handled 

Read the full story

Posted in News, OperatorsComments (0)

EE extends Glastonbury partnership


Firm to provide 4G coverage on-site and sell portable charger providing up to 5 hours of charge time to festival goers Read the full story

Posted in News, OperatorsComments (0)

Vodafone customer loyalty strongest thanks to network coverage


A sample of 2,000 visitors to a SIM-only comparison website has shown Vodafone customers stay for an average of six years and 11 months Read the full story

Posted in Manufacturers, NewsComments (0)

Transatel looks to beef-up UK MVNO partnerships


EE MVNA partner aiming to bolster numbers in the EU to around 15 to 20 this year, including six to be launched in the next few months

Read the full story

Posted in MVNOs, NewsComments (0)

Mystery Shopper: Clapham Junction


Clumsy Mystery Shopper is on the hunt for an insurance deal for his prepay handset which can be used on any network. Which retailer can provide excellent customer service and spot the opportunity to up-sell?

Read the full story

Posted in Mystery Shopper, ReviewsComments (0)

My, how you’ve grown: Vodafone reaches 30


Moving with the times – from the first UK mobile call to aiming to be a quad-play provider

Read the full story

Posted in Features, OperatorsComments (0)

To advertise on this site, call 0203 122 0872

Recent Comments

Regards from New York. Wishing all the best to Ms. Jeffrey. Much success in this exciting new field's enterprise. May it succeed beyond your dreams....
so far so good shebang...
When 3AU and Voda AU merged customer care got sent to the same call centres as as 3UK & 3 Ireland, 3/Huthison Global Servives owned by Hutchison. Voda are slowly but surely sending all custom...
I think you will find that Ovivo raised considerably more than £150k on Crowdcube - didnt they come back and have a second go? At any rate Crowdcube should be held liable for some of this damage...
There is a lesson in this somewhere - !...
See the lack of tacky armour - that's why I make the big bucks short stuff...
MSE should refund £20 plus consequential losses to customers who followed its recommendation, which incidentally MSE expected to be paid for. 20,000 new customers in the last month - where did t...
I'm not sure I'd unreservedly accept everything Ovivo alleges there. There were obviously good enough back office systems to identify customers for billing purposes, as it was possible to log in ...
Some customers have received an email from an insolvency practitioner...
This setback hasn't deterred Mr Zand from his interest in mobile networks new company: ZYO Mobile...

Social Media Feed