Tag Archive | "EE"

Mystery Shopper: Kensington High Street

Mystery Shopper wants to buy the HTC One (M8).  Can our retailers offer a comprehensive demo of the latest device and convince him to go for the latest model? 

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Posted in Mystery Shopper, ReviewsComments (0)

Cutting Room: EE scores with a Wembley experience

You can’t miss the operator’s branding in and around the national stadium. Paul Withers argues that with hundreds of thousands visiting the venue this year, EE has pulled off a masterstroke 

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Posted in Comment, Cutting RoomComments (0)

Midland rebrands as ‘Mdee’ following radical restructure

Firm to attack IT and fixed line markets and aims to double reseller partners in 12 months

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Posted in Distributors, NewsComments (1)

TFL reveals smartphones are too slow for payments

Transport authority reportedly in discussions with operators to bring service to capital when speed of payments is improved Read the full story

Posted in News, OperatorsComments (0)

EE to create 300 jobs with Derry customer service centre opening

Move part of operator’s plans to appoint 1,000 new customer service assistants over the next 24 months to improve the way complex queries are handled 

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Posted in News, OperatorsComments (0)

EE extends Glastonbury partnership

Firm to provide 4G coverage on-site and sell portable charger providing up to 5 hours of charge time to festival goers Read the full story

Posted in News, OperatorsComments (0)

Vodafone customer loyalty strongest thanks to network coverage

A sample of 2,000 visitors to a SIM-only comparison website has shown Vodafone customers stay for an average of six years and 11 months Read the full story

Posted in Manufacturers, NewsComments (0)

Transatel looks to beef-up UK MVNO partnerships

EE MVNA partner aiming to bolster numbers in the EU to around 15 to 20 this year, including six to be launched in the next few months

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Posted in MVNOs, NewsComments (0)

Mystery Shopper: Clapham Junction

Clumsy Mystery Shopper is on the hunt for an insurance deal for his prepay handset which can be used on any network. Which retailer can provide excellent customer service and spot the opportunity to up-sell?

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Posted in Mystery Shopper, ReviewsComments (0)

My, how you’ve grown: Vodafone reaches 30

Moving with the times – from the first UK mobile call to aiming to be a quad-play provider

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Posted in Features, OperatorsComments (0)

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Regards from New York. Wishing all the best to Ms. Jeffrey. Much success in this exciting new field's enterprise. May it succeed beyond your dreams....
so far so good shebang...
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