Tag Archive | "O2"

Mystery Shopper: Kensington High Street


Mystery Shopper wants to buy the HTC One (M8).  Can our retailers offer a comprehensive demo of the latest device and convince him to go for the latest model? 

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Cutting Room: EE scores with a Wembley experience


You can’t miss the operator’s branding in and around the national stadium. Paul Withers argues that with hundreds of thousands visiting the venue this year, EE has pulled off a masterstroke 

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Posted in Comment, Cutting RoomComments (0)

Exertis Micro-P signs airtime agreement with O2


The deal means all the major UK mobile networks are now available through the distributor’s partner platform Conect Read the full story

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O2 embarking on ‘ambitious’ network upgrade programme


Operator upgrading a quarter of its 2G and 3G masts before the end of the year and spending £16m to bring 3G data coverage to more than 200 areas; 4G network now covers 191 towns and cities

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Vodafone customer loyalty strongest thanks to network coverage


A sample of 2,000 visitors to a SIM-only comparison website has shown Vodafone customers stay for an average of six years and 11 months Read the full story

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Davies replaces McLeod as O2 head of Centre of Excellence


Operator’s head of store finance takes up the role held by channel business manager Andy Perkis on an interim basis 

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Mystery Shopper: Clapham Junction


Clumsy Mystery Shopper is on the hunt for an insurance deal for his prepay handset which can be used on any network. Which retailer can provide excellent customer service and spot the opportunity to up-sell?

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My, how you’ve grown: Vodafone reaches 30


Moving with the times – from the first UK mobile call to aiming to be a quad-play provider

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Posted in Features, OperatorsComments (0)

Ofcom to hold ‘walk and drive’ 3G and 4G network tests


Regulator to use over-the-counter handsets, with tests assessing whether UK networks have achieved consistency

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Mystery Caller: Mobile for the elderly


Mystery Caller’s elderly father needs a phone that is affordable and easy to use. Will the networks be able to recommend a suitable ‘first mobile’ without resorting to favourites Samsung and Apple?

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