Tag Archive | "Orange"

My, how you’ve grown: Vodafone reaches 30


Moving with the times – from the first UK mobile call to aiming to be a quad-play provider

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Posted in Features, OperatorsComments (0)

Mystery Caller: Mobile for the elderly


Mystery Caller’s elderly father needs a phone that is affordable and easy to use. Will the networks be able to recommend a suitable ‘first mobile’ without resorting to favourites Samsung and Apple?

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Posted in Mystery Caller, ReviewsComments (0)

EE stops selling Orange and T-Mobile plans online


Customers have to go in-store or ring the EE sales team if they want a 3G plan Read the full story

Posted in News, OperatorsComments (1)

Orange and T-Mobile most complained about networks in Q4 2013


Regulator Ofcom received above average complaints about both providers, with Orange’s issues relating to billing and complaints handling Read the full story

Posted in News, OperatorsComments (0)

Mystery Caller: Wearable technology


Mystery Caller had been hearing a lot about wearable technology in the run up to Mobile World Congress. But are the operators up to speed when it comes to smartwatches and fitness trackers?

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Posted in Mystery Caller, ReviewsComments (1)

Doro seeks full-house of operator partners this year


Manufacturer in discussion with Vodafone and Three as it looks to have three products ranged with each network this year

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GSMA: One password for all mobile online accounts


SIM-based ‘Mobile Connect’ means not having to remember lots of different codes

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Posted in News, TechnologyComments (2)

Mystery Caller: Roaming


Going on a romantic break to Paris, you wouldn’t think Mystery Caller would have much time to spend on the phone. Just in case, he wanted to know the best deals for international calls, texts and data

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Posted in Mystery Caller, ReviewsComments (0)

GSMA and operators to use mobile to protect digital security


Major initiative to improve and simplify digital security. Read the full story

Posted in Mobile World Congress 2014Comments (0)

Mystery Caller: Exiting contracts without penalty


On January 23, new rules came into force allowing customers to exit mobile phone contracts without penalty if prices rose unexpectedly. Have the networks made sure their CSAs know about them?

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Posted in Mystery Caller, ReviewsComments (0)

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Regards from New York. Wishing all the best to Ms. Jeffrey. Much success in this exciting new field's enterprise. May it succeed beyond your dreams....
so far so good shebang...
When 3AU and Voda AU merged customer care got sent to the same call centres as as 3UK & 3 Ireland, 3/Huthison Global Servives owned by Hutchison. Voda are slowly but surely sending all custom...
I think you will find that Ovivo raised considerably more than £150k on Crowdcube - didnt they come back and have a second go? At any rate Crowdcube should be held liable for some of this damage...
There is a lesson in this somewhere - !...
See the lack of tacky armour - that's why I make the big bucks short stuff...
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I'm not sure I'd unreservedly accept everything Ovivo alleges there. There were obviously good enough back office systems to identify customers for billing purposes, as it was possible to log in ...
Some customers have received an email from an insolvency practitioner...
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