Tag Archive | "Orange"

Mystery Caller: January sales


Mystery Caller needs a new phone and is hoping to score a last-minute bargain in the January sales. With a wealth of deals to be found online, will the CSAs find one that hits the spot?

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O2 drops Phones 4u after poor sales


Operator pulls business from Phones 4u after it made up just eight per cent of total contract connections at the retailer last year

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Mystery Caller: SIM-only deals


Mystery Caller has received a shiny new phone for Christmas and is now on the hunt for a SIM-only deal and advice on how to use the handset. How will the networks handle her request?

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EE to launch 4G in the Channel Tunnel by the summer


Operator, along with Vodafone, to also make 2G and 3G services available in the North Tunnel in March

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EE doubles 4G base to two million in four months


Two thirds of new 4G customers have moved over from the operator’s 2G and 3G networks T-Mobile and Orange Read the full story

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Mystery Caller: prepay phone for under £100


With Christmas fast approaching, Mystery Caller is on the lookout for a present for her mum – a prepay phone costing around £100. Can the networks help her find the perfect gift?

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Orange worst in customer service with below average satisfaction score


The operator scored 67 per cent in overall satisfaction, with failings in areas including usefulness of information or advice given Read the full story

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Orange and T-Mobile attract most customer complaints


The EE brands both generated higher than average numbers of complaints from customers, while O2 retained its position as the least complained about mobile provider Read the full story

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Orange launches roaming top up card for France


Operator’s new offer will give tourists 120 minutes, 1,000 texts and 1GB of data from mainland France to the rest of the world for €39.99 (£33) Read the full story

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Mystery Caller: Apple iPads


The iPad Air and iPad Mini with Retina have arrived and Mystery Caller has decided she wants one. Can the networks help her decide between the devices and suggest a good value plan?

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Recent Comments

What will you do Vodafone? Move to another country and avoid paying your taxes there? Boo Hoo - we wont miss you!...
I really want to have this if they will really release a monster specs like this and pair it with my Selfie Stick Pro. :)...
He looks like a right prune....
giffgaffs data is awful! And the thread with a thousands posts now has more like 20 thousand posts now and it's the first link above! I actually started that thread!...
Janice - have you tried Three's Intouch app? If you can connect to Wifi at work, you'll be able to make calls and texts using that....
I've just spoken to a Customer Service advisor at Three as I have been having problems since last week Wednesday afternoon. This issue is definitely still ongoing for not only Three customers but...
I have been a member for some time and are now leaving because they have taken £7.50 Goody Bag cost out of my Bank but has not been included on my Balance. So I have been able to use my Phone si...
EE are not the first operator to do this. Three already have an app that allows you to make calls and send/receive texts over Wi-fi when there is no mobile signal available....
if 3 buys o2 I will jump ship at end of contract...
That's your opinion, but it certainly wasn't the best way of phrasing it. That wasn't the only reason the EE advisor scored so poorly, which is made clear in the full review in issue 582 of Mobil...

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