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Tag Archive | "Priority Moments"

O2 to introduce ‘innovative’ digital services in 2013


Operator driving new strategy with more innovations to launch this year, working alongside its Priority suite of services

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O2 to raise contract line rental by 3.2pc


Operator follows Orange and Three by increasing prices in line with inflation, adding rise has also been implemented due to bigger external costs

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O2′s Dowd makes boosting UK retailers a top ‘Priority’


Operator to extend Priority Moments to all local independent retailers, whether O2 customers or not

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Priority Moments local service expanded to non-O2 customers


Businesses customers of other networks can now take advantage of free service

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Cutting Room: Dunne wrong to point finger at rivals


Whilst O2 does is more expensive and perhaps offers better overall value than its operator rivals, Paul Withers disagrees with its UK CEO that they are devaluing the market by lowering prices

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Cutting Room: O2 could benefit from week of hell


Michael Garwood thinks the operator’s decision to deliver its compensation to customers through Priority Moments will prove to be a very clever move

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Has O2′s reputation been damaged after network outages?


After the operator’s eight million UK customers were hit by a network blackout this month, Jasper Jackson asks industry figures whether its name has been permanently tarnished

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O2 launches new prepay tariff that rewards loyalty


Customers can receive additional calls, texts, data and a percentage back on top-ups at three month periods

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O2 offers customers compensation after network outage


Affected contract customers to get 10 per cent off their July bill, with prepay customers receiving 10 per cent extra on their first top-up in September 

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Cutting Room: Strategy stops O2′s bubble bursting


O2 is on the up having added 223,000 contract customers in Q1. Paul Withers argues that the operator’s innovative services are leading it to think outside the box, keeping it ahead of its rivals

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