Tag Archive | "T-Mobile"

My, how you’ve grown: Vodafone reaches 30


Moving with the times – from the first UK mobile call to aiming to be a quad-play provider

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Mystery Caller: Mobile for the elderly


Mystery Caller’s elderly father needs a phone that is affordable and easy to use. Will the networks be able to recommend a suitable ‘first mobile’ without resorting to favourites Samsung and Apple?

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EE stops selling Orange and T-Mobile plans online


Customers have to go in-store or ring the EE sales team if they want a 3G plan Read the full story

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Orange and T-Mobile most complained about networks in Q4 2013


Regulator Ofcom received above average complaints about both providers, with Orange’s issues relating to billing and complaints handling Read the full story

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Mystery Caller: Wearable technology


Mystery Caller had been hearing a lot about wearable technology in the run up to Mobile World Congress. But are the operators up to speed when it comes to smartwatches and fitness trackers?

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Doro seeks full-house of operator partners this year


Manufacturer in discussion with Vodafone and Three as it looks to have three products ranged with each network this year

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Mystery Caller: Roaming


Going on a romantic break to Paris, you wouldn’t think Mystery Caller would have much time to spend on the phone. Just in case, he wanted to know the best deals for international calls, texts and data

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Mystery Caller: Exiting contracts without penalty


On January 23, new rules came into force allowing customers to exit mobile phone contracts without penalty if prices rose unexpectedly. Have the networks made sure their CSAs know about them?

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Mystery Caller: January sales


Mystery Caller needs a new phone and is hoping to score a last-minute bargain in the January sales. With a wealth of deals to be found online, will the CSAs find one that hits the spot?

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O2 drops Phones 4u after poor sales


Operator pulls business from Phones 4u after it made up just eight per cent of total contract connections at the retailer last year

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There is a lesson in this somewhere - !...
See the lack of tacky armour - that's why I make the big bucks short stuff...
MSE should refund £20 plus consequential losses to customers who followed its recommendation, which incidentally MSE expected to be paid for. 20,000 new customers in the last month - where did t...
I'm not sure I'd unreservedly accept everything Ovivo alleges there. There were obviously good enough back office systems to identify customers for billing purposes, as it was possible to log in ...
Some customers have received an email from an insolvency practitioner...
This setback hasn't deterred Mr Zand from his interest in mobile networks new company: ZYO Mobile...
Digging deeper I see they still do All You Can Eat Data - scrub that bit :-)...
2GB? That's nothing. I can use that in a day when travelling. So my excellent One Plan will be no more when it's up for renewal then. I suppose it was too good to be true when you see what others...
And the most cost effective way to do this is through telephones. The contact center currently has 675 employees and these additional jobs will bring the workforce to 835 in just the few years...
Sort out your network first !!...

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