Tag Archive | "T-Mobile"

Mystery Caller: Replacing an iPhone 4


A feature phone has been in the hands of Mystery Caller since last year after he lost his iPhone 4. Can the networks suggest the right smartphone for him and bring him back to the future?

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Mystery Caller: Roaming in Brazil


With the World Cup in Brazil, Mystery Caller is off to see if England can end 48 years of hurt and bring the trophy home. However, he’s worried about the cost of using his mobile there. Can the networks advise?

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Chess Telecom completes acquistion of Avenir Telecom


IT and fixed line provider Chess Telecom has completed the acquisition of O2 and EE airtime distributor Avenir Telecom. Andy Tow becomes MD of newly formed Chess Partner Services division.  Read the full story

Posted in Dealers, Distributors, Manufacturers, MVNOs, News, Operators, Retailers, Technology, Unified CommsComments (0)

Mystery Caller: Samsung Galaxy S5 with roaming


Keen to stick with Samsung, Mystery Caller wants to upgrade his Galaxy S3 to an S5. The stumbling block is he’s travelling to the US and requires a data bundle. Could the networks cope?

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Mystery Caller: Windows Phone


Nokia has been making a big deal of the fact that it now has over 10 per cent market share in the UK. Does this mean that the networks know how to sell the brand and its Windows Phone OS?

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Mystery Caller: HTC One (M8)


HTC’s latest offering, the One (M8), has understandably caught Mystery Caller’s eye. However, she’s a bargain hunter and wants to know if it is worth paying more for an improved One

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EE on target to hit 6m 4G customers this year with 889k adds in Q1


Operator has its best quarter for 4G additions but overall customer numbers fall by 700,000 to 30.7 million

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My, how you’ve grown: Vodafone reaches 30


Moving with the times – from the first UK mobile call to aiming to be a quad-play provider

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Posted in Features, OperatorsComments (0)

Mystery Caller: Mobile for the elderly


Mystery Caller’s elderly father needs a phone that is affordable and easy to use. Will the networks be able to recommend a suitable ‘first mobile’ without resorting to favourites Samsung and Apple?

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EE stops selling Orange and T-Mobile plans online


Customers have to go in-store or ring the EE sales team if they want a 3G plan Read the full story

Posted in News, OperatorsComments (1)

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Is that the bloke from 5ive? Yawn. I'd pay 50p to get Slam Dunk Da Funk as a ringtone. Burned....
Vodafone have been charging PAYT customers for years to access Customer Services, whats new?...
Really?...
Great Guy, amazing commercial acumen....
Unless we see our payment through our distributor this month we will be out of business....
EE are terrible, how do they expect businesses to servive the wait....
will not use vodaphone tax avoiders, does any one of them pay any tax???...
How can a customer abuse an unlimited package? The networks abuse the word unlimited more like. If they don't want people to truly use their package without limits, they should have a clea...
Members get their internet suspended when they tether on unlimited goodybags. Can we see these 1000 posts from angry users please?...
I wonder which one of these dismal pair will be responsible for customer support? Support - LOL...

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