Tag Archive | "Three"

Mystery Shopper: Kensington High Street

Mystery Shopper wants to buy the HTC One (M8).  Can our retailers offer a comprehensive demo of the latest device and convince him to go for the latest model? 

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Gusto lands Three accessory supply deal for Juice chargers

Product to be available in operator’s 345 stores and online, with portfolio now stocked in more than 3,000 outlets across the UK

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Vodafone customer loyalty strongest thanks to network coverage

A sample of 2,000 visitors to a SIM-only comparison website has shown Vodafone customers stay for an average of six years and 11 months Read the full story

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Mystery Shopper: Clapham Junction

Clumsy Mystery Shopper is on the hunt for an insurance deal for his prepay handset which can be used on any network. Which retailer can provide excellent customer service and spot the opportunity to up-sell?

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Ofcom to hold ‘walk and drive’ 3G and 4G network tests

Regulator to use over-the-counter handsets, with tests assessing whether UK networks have achieved consistency

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Mystery Caller: Mobile for the elderly

Mystery Caller’s elderly father needs a phone that is affordable and easy to use. Will the networks be able to recommend a suitable ‘first mobile’ without resorting to favourites Samsung and Apple?

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Dyson rules out Three bid for O2

Chief executive rules out a rumoured bid that would have left the UK with just three major operators Read the full story

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Samsung Galaxy S5 available to pre-order in the UK

EE offering return flights to 12 European cities, while Phones 4u is giving away a free Galaxy Tab 3 with the first 1,000 pre-orders

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Three launches personalised 4G advertising campaign

CEO Dave Dyson appears in videos sent via text to Three customers who have a 4G device, as and when the service launches in their area Read the full story

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Cutting Room: Operators have to innovate to survive

With Three becoming the first network to make calls to 0800 numbers free, Paul Withers argues the networks must come up with additional services to stop revenues declining further

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Recent Comments

Regards from New York. Wishing all the best to Ms. Jeffrey. Much success in this exciting new field's enterprise. May it succeed beyond your dreams....
so far so good shebang...
When 3AU and Voda AU merged customer care got sent to the same call centres as as 3UK & 3 Ireland, 3/Huthison Global Servives owned by Hutchison. Voda are slowly but surely sending all custom...
I think you will find that Ovivo raised considerably more than £150k on Crowdcube - didnt they come back and have a second go? At any rate Crowdcube should be held liable for some of this damage...
There is a lesson in this somewhere - !...
See the lack of tacky armour - that's why I make the big bucks short stuff...
MSE should refund £20 plus consequential losses to customers who followed its recommendation, which incidentally MSE expected to be paid for. 20,000 new customers in the last month - where did t...
I'm not sure I'd unreservedly accept everything Ovivo alleges there. There were obviously good enough back office systems to identify customers for billing purposes, as it was possible to log in ...
Some customers have received an email from an insolvency practitioner...
This setback hasn't deterred Mr Zand from his interest in mobile networks new company: ZYO Mobile...

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