Tag Archive | "Three"

Vodafone customer loyalty strongest thanks to network coverage

A sample of 2,000 visitors to a SIM-only comparison website has shown Vodafone customers stay for an average of six years and 11 months Read the full story

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Mystery Shopper: Clapham Junction

Clumsy Mystery Shopper is on the hunt for an insurance deal for his prepay handset which can be used on any network. Which retailer can provide excellent customer service and spot the opportunity to up-sell?

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Ofcom to hold ‘walk and drive’ 3G and 4G network tests

Regulator to use over-the-counter handsets, with tests assessing whether UK networks have achieved consistency

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Mystery Caller: Mobile for the elderly

Mystery Caller’s elderly father needs a phone that is affordable and easy to use. Will the networks be able to recommend a suitable ‘first mobile’ without resorting to favourites Samsung and Apple?

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Dyson rules out Three bid for O2

Chief executive rules out a rumoured bid that would have left the UK with just three major operators Read the full story

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Samsung Galaxy S5 available to pre-order in the UK

EE offering return flights to 12 European cities, while Phones 4u is giving away a free Galaxy Tab 3 with the first 1,000 pre-orders

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Three launches personalised 4G advertising campaign

CEO Dave Dyson appears in videos sent via text to Three customers who have a 4G device, as and when the service launches in their area Read the full story

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Cutting Room: Operators have to innovate to survive

With Three becoming the first network to make calls to 0800 numbers free, Paul Withers argues the networks must come up with additional services to stop revenues declining further

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Mystery Shopper: Brixton

Mystery shopper has a retired parent who likes their social media and wants a smartphone and data package to match. Can they find the perfect choice of handset and airtime package for this growing market segment?

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Orange and T-Mobile most complained about networks in Q4 2013

Regulator Ofcom received above average complaints about both providers, with Orange’s issues relating to billing and complaints handling Read the full story

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Some customers have received an email from an insolvency practitioner...
This setback hasn't deterred Mr Zand from his interest in mobile networks new company: ZYO Mobile...
Digging deeper I see they still do All You Can Eat Data - scrub that bit :-)...
2GB? That's nothing. I can use that in a day when travelling. So my excellent One Plan will be no more when it's up for renewal then. I suppose it was too good to be true when you see what others...
And the most cost effective way to do this is through telephones. The contact center currently has 675 employees and these additional jobs will bring the workforce to 835 in just the few years...
Sort out your network first !!...
And its still ongoing.... And to boot the MVNO for lyca is 02 and Orange and Orange is owned by T-Mobile.... Dreadful. Charging its own customers to use part of its own networks. T-mobile are goi...
hahah, yeah yeah April Foooool! :d...
Ha Ha Good April Fool...
I bet they saw this coming, yet they kept on raising funds aggressively online. Im one of those that "invested". Glad was only a little, but a lot of people believed in this company and invested ...

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