Tag Archive | "Vodafone"

Mystery Shopper: Kensington High Street


Mystery Shopper wants to buy the HTC One (M8).  Can our retailers offer a comprehensive demo of the latest device and convince him to go for the latest model? 

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Posted in Mystery Shopper, ReviewsComments (0)

TFL reveals smartphones are too slow for payments


Transport authority reportedly in discussions with operators to bring service to capital when speed of payments is improved Read the full story

Posted in News, OperatorsComments (0)

Vodafone UK’s accounts office closes for Indian elections


Customers calling line are advised to call back later or send an e-mail because of the Indian general election Read the full story

Posted in OperatorsComments (1)

Vodafone customer loyalty strongest thanks to network coverage


A sample of 2,000 visitors to a SIM-only comparison website has shown Vodafone customers stay for an average of six years and 11 months Read the full story

Posted in Manufacturers, NewsComments (0)

Mystery Shopper: Clapham Junction


Clumsy Mystery Shopper is on the hunt for an insurance deal for his prepay handset which can be used on any network. Which retailer can provide excellent customer service and spot the opportunity to up-sell?

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My, how you’ve grown: Vodafone reaches 30


Moving with the times – from the first UK mobile call to aiming to be a quad-play provider

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Posted in Features, OperatorsComments (0)

Vodafone goes exclusive with Brightstar 20:20 for accessories


Distributor to manage all Vodafone accessories in UK stores and online, with deal possibly going global in the near future

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Posted in Distributors, News, Operators, RetailersComments (0)

Ofcom to hold ‘walk and drive’ 3G and 4G network tests


Regulator to use over-the-counter handsets, with tests assessing whether UK networks have achieved consistency

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Posted in News, OperatorsComments (0)

Mystery Caller: Mobile for the elderly


Mystery Caller’s elderly father needs a phone that is affordable and easy to use. Will the networks be able to recommend a suitable ‘first mobile’ without resorting to favourites Samsung and Apple?

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Vodafone to open 150 stores as UK investment hits £1bn


The operator will create 1,400 new retail jobs over the next 12 months Read the full story

Posted in News, OperatorsComments (0)

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Regards from New York. Wishing all the best to Ms. Jeffrey. Much success in this exciting new field's enterprise. May it succeed beyond your dreams....
so far so good shebang...
When 3AU and Voda AU merged customer care got sent to the same call centres as as 3UK & 3 Ireland, 3/Huthison Global Servives owned by Hutchison. Voda are slowly but surely sending all custom...
I think you will find that Ovivo raised considerably more than £150k on Crowdcube - didnt they come back and have a second go? At any rate Crowdcube should be held liable for some of this damage...
There is a lesson in this somewhere - !...
See the lack of tacky armour - that's why I make the big bucks short stuff...
MSE should refund £20 plus consequential losses to customers who followed its recommendation, which incidentally MSE expected to be paid for. 20,000 new customers in the last month - where did t...
I'm not sure I'd unreservedly accept everything Ovivo alleges there. There were obviously good enough back office systems to identify customers for billing purposes, as it was possible to log in ...
Some customers have received an email from an insolvency practitioner...
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