Tag Archive | "Vodafone"

Vodafone UK’s accounts office closes for Indian elections


Customers calling line are advised to call back later or send an e-mail because of the Indian general election Read the full story

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Vodafone customer loyalty strongest thanks to network coverage


A sample of 2,000 visitors to a SIM-only comparison website has shown Vodafone customers stay for an average of six years and 11 months Read the full story

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Mystery Shopper: Clapham Junction


Clumsy Mystery Shopper is on the hunt for an insurance deal for his prepay handset which can be used on any network. Which retailer can provide excellent customer service and spot the opportunity to up-sell?

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My, how you’ve grown: Vodafone reaches 30


Moving with the times – from the first UK mobile call to aiming to be a quad-play provider

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Vodafone goes exclusive with Brightstar 20:20 for accessories


Distributor to manage all Vodafone accessories in UK stores and online, with deal possibly going global in the near future

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Ofcom to hold ‘walk and drive’ 3G and 4G network tests


Regulator to use over-the-counter handsets, with tests assessing whether UK networks have achieved consistency

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Mystery Caller: Mobile for the elderly


Mystery Caller’s elderly father needs a phone that is affordable and easy to use. Will the networks be able to recommend a suitable ‘first mobile’ without resorting to favourites Samsung and Apple?

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Vodafone to open 150 stores as UK investment hits £1bn


The operator will create 1,400 new retail jobs over the next 12 months Read the full story

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Vodafone CEO backtracks on plans for ‘fewer’ stores


Vittorio Colao said in 2012 he wanted “fewer” but “bigger” stores, with store numbers shrinking from 400 to 354. The company has now announced it will open 150 stores over the next 12 months Read the full story

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Vodafone to relocate 78 stores and refit almost 100


The news follows an announcement earlier today (April 3) that Vodafone will open 150 new stores over the next 12 months
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There is a lesson in this somewhere - !...
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MSE should refund £20 plus consequential losses to customers who followed its recommendation, which incidentally MSE expected to be paid for. 20,000 new customers in the last month - where did t...
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Some customers have received an email from an insolvency practitioner...
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And the most cost effective way to do this is through telephones. The contact center currently has 675 employees and these additional jobs will bring the workforce to 835 in just the few years...
Sort out your network first !!...

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