Tag Archive | "YouGov"

62 per cent of wearable owners bought their device online


Wearable tech poses “big challenge” for traditional retailers as shoppers shun high street to buy online, according to YouGov research Read the full story

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EE Film Club to give customers weekly content for £1


Service will be run through Wuaki.tv, with all new and existing EE, Orange and T-Mobile customers able to take advantage of a film rental for £1 week from March 30

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Cutting Room: Operators have to innovate to survive


With Three becoming the first network to make calls to 0800 numbers free, Paul Withers argues the networks must come up with additional services to stop revenues declining further

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Nokia customers ‘more likely to recommend brand’


YouGov survey shows 45 per cent of manufacturer’s customers would now promote its handsets

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Survey shows 90pc wouldn’t move operator for 4G


YouGov study of consumer attitudes shows cost is still the major factor in choosing to switch provider

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HTC consideration and expectation with consumers falling


Quarterly YouGov study says manufacturer needs to reconsider its marketing strategy in order to win back consumers and compete with market leaders Samsung and Apple

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Three: Public image has turned a corner


CEO Dyson says network’s reputation has improved and it’s now first for customer service 

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Three quarters of Brits want 4G as soon as possible


Everything Everywhere CEO Olaf Swantee says consumers are demanding the introduction of 4G in the UK

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GiffGaff chief accuses operators of handcuffing consumers


MVNO chief executive says networks are preventing consumer choice by issuing locked handsets Read the full story

Posted in News, OperatorsComments (7)

Third party advertising could backfire on operators


New YouGov poll shows operators reputation as a trusted advertising source could be at risk if third party SMS advertising increases Read the full story

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Recent Comments

Janice - have you tried Three's Intouch app? If you can connect to Wifi at work, you'll be able to make calls and texts using that....
I've just spoken to a Customer Service advisor at Three as I have been having problems since last week Wednesday afternoon. This issue is definitely still ongoing for not only Three customers but...
I have been a member for some time and are now leaving because they have taken £7.50 Goody Bag cost out of my Bank but has not been included on my Balance. So I have been able to use my Phone si...
EE are not the first operator to do this. Three already have an app that allows you to make calls and send/receive texts over Wi-fi when there is no mobile signal available....
if 3 buys o2 I will jump ship at end of contract...
That's your opinion, but it certainly wasn't the best way of phrasing it. That wasn't the only reason the EE advisor scored so poorly, which is made clear in the full review in issue 582 of Mobil...
your mystery caller clearly doesn't have a clue what he is talking about. that is not insensitive at all. quite the opposite....
I think you've entirely missed the point there, Marc. It's not about telling someone to go out to the shop (although that often loses points any way as its rare someone calls up a telesales line ...
I have to say, if you are indeed a blind person you should know it is a lot easier to actually go into a shop and feel the phone for yourself. your first comment about EE slammed them when in fac...
How can i place my contacts in order by first names please. Thank you Mrs Doreen Haggar ....

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