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Cloud computing Code of Practice set

Paul Withers
November 22, 2010

The Cloud Industry Forum attempting to deliver a clear and trustworthy approach to the delivery of cloud services

The Cloud Industry Forum (CIF) has launched its Code of Practice, which aims to eventually standardise and certify enterprises offering cloud computing services.

The Cloud Industry Forum has been working on the development of the draft Code for over a year and asked for end users, providers and other stakeholders to participate in the consultation process by downloading the draft Code of Practice and providing feedback direct to CIF.

Over 200 organisations went through the process of reviewing the draft Code, with respondents coming from industry sectors including service providers, software vendors, IT consultancies, industry bodies and analysts over a sustained two month period.

CIF chairman and chief executive Andy Burton said: “What was critical in the development of the code was not only the process of public consultation but critically a period during which our members could pilot the Code of Practice itself. That has taken over four months, has raised a number of issues that had to be resolved relating to governance, transparency, capability and accountability, as well as detailed and comprehensive pilots being run by a number of CIF members.

“We firmly believe the market needs a credible and certifiable Code of Practice that provides transparency of cloud services such that consumers can have clarity and confidence in their choice of provider. The market now has that benchmark.”

Outsourcery joint chief executive and CIF member Piers Linney (pictured) said: “The consensus from the Code of Practice consultation exercise was a major hurdle for increased adoption of the cloud by businesses is that organisations need clarity around what the service providers do and don’t offer. They also need to know what financial and operational substance there is behind these service providers and what assurances are in place in regard to security, confidentiality and service levels.”

“Put simply, organisations seeking to use these services need a straightforward form of certification or Code of Practice for potential suppliers that will accurately define the services offered and standards of operation and security. We see the launch of the Code today as key to driving up standards so that the industry and the customers both benefit.”

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