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Dixons Carphone reveals several changes to executive committee

Saf Malik
March 3, 2020

Ed Connolly will serve as CCO while Mark Allsop was named new COO

Dixons Carphone has announced the appointment of Ed Connolly as its chief commercial officer and made Mark Allsop chief operating officer.

Connolly has previous experience working for John Lewis Partnership where he most recently served as director of partnership strategy.

The company also announced an increased role for Mark Allsop who will expand his existing digital portfolio and lead Dixons Carphone’s omnichannel customer experience as chief operating officer.

Connolly replaces Steve Ager who is leaving the company after12 years to take up a new tole outside Dixons Carphone. Allsop replaces the outgoing Alan Ritchie who will depart the company in June after 11 years.

Both Connolly and Allsop will begin their roles on May 4.

Dixons Carphone chief executive Alex Baldock said: “I am delighted to welcome Ed to Dixons Carphone as chief commercial officer.

“Ed is a forward-thinking and innovative leader who is focused on building strong, customer-obsessed and highly commercial teams.

“I am also pleased to be bringing our stores, contact centres and online business together under Mark Allsop’s leadership in his role as chief operating officer.

“This will enable us to become truly omnichannel and deliver a seamlessly integrated store and digital experience.

“I would like to thank Steve and Alan for their important contributions to Dixons Carphone over many years. We look forward to building on their hard work and successes as we continue with the transformation of the business in our vision to help everyone enjoy amazing technology.”

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