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Three UK completes first phase of B2B digital transformation

Megan Robinson
December 9, 2021

Over 100 positions have been created with more roles to be added in 2022.

Three UK has completed phase one of its multi-million pound investment in business infrastructure in a bid to reshape the business connectivity market.

The new IT infrastructure will serve the needs of the market and create a customer experience and service model that can respond to the changing business environment.

Partnering with Amdocs, Docusign, Adobe, Tariffcom, Astute and more, the new platform shows the beginning of an improved omnichannel experience for customers across digital sales, telesales, indirect partners and retail sales.

Three UK’s managing director of business Mike Tomlinson said: “To support our channel and customer experience we have completed phase one of our digital transformation providing a much improved modern, reliable business infrastructure.  

“We now have an innovative, digital platform upon which our future propositions will be launched and we look forward to sharing more exciting news throughout 2022.”

The new ecosystem is set to launch in January for new customers with existing customers added over the next 12 months.

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