News

Exclusive: Tech Data Mobile MD Peter Hubbard departs

Exclusive: Tech Data Mobile MD Peter Hubbard departs

Sources claim he is leaving after four years as part of a cost-cutting drive by the …

John Lewis wants slice of growing SIM-free market

John Lewis wants slice of growing SIM-free market

Firm targets 200,000 sales after Ingram Micro, Tech Data Mobile and Exertis deals John Lewis is ready for a major assault on the SIM-free handset market. The retail has teamed up with …

Ofcom hands EE £1m fine over customer complaint failings

Ofcom hands EE £1m fine over customer complaint failings

Operator failed to comply with regulatory rules around customer rights around unresolved complaints EE has received a £1 million fine by communications regulator Ofcom over its handling of …

Three adds 8GB tariff for PAYM to “vary” data packages

Three adds 8GB tariff for PAYM to “vary” data packages

Research from operator found fear of exceeding data allowances makes 68 per cent of Brits avoid using phones Three has launched an 8GB tariff to slot between it's 4GB and all-you-can-eat …

Unified Comms

AKJ rebrands as Aurora for ‘new beginning’

AKJ rebrands as Aurora for ‘new beginning’

Company also rebrands its billing software as the Affinity Software Suite  Telecoms billing software provider, Aurora Kendrick James, has rebranded as Aurora to signal the “new beginnings” of …

VIA looks to hit £1m mark with expansion

VIA looks to hit £1m mark with expansion

Hosted telecoms provider to significantly expand its reseller base London-based hosted telecoms provider VIA wants to double revenues to £1 million this year by significantly expanding its …

Ericsson extends BT Sport partnership

Ericsson extends BT Sport partnership

Telecoms infrastructure manufacturer to design, build and run three new BT Sport channels BT has partnered with telecoms infrastructure provider Ericsson for the launch of three new BT Sport …

Exertis named fastest growing NEC UC distributor

Exertis named fastest growing NEC UC distributor

Distributor says it grew sales of manufacturers unified comms products by 140 per cent in the past year Exertis has been named as NEC's Fastest Growing EMEA Unified Communications …

Features

Ofcom hands EE £1m fine over customer complaint failings

Ofcom hands EE £1m fine over customer complaint failings

Operator failed to comply with regulatory rules around customer rights around unresolved complaints EE has received a £1 million fine by communications regulator Ofcom over its handling of …

Vodafone and Liberty look to avoid being left behind

Vodafone and Liberty look to avoid being left behind

Companies enter into asset swap talks as analysts warn market consolidation could put the telecommunications giant in a “perilous” position The proposed consolidation in the UK market has …

Santok targets acquisitions of ‘complementary’ businesses

Santok targets acquisitions of ‘complementary’ businesses

Technology manufacturer says market conditions are right for consolidation Ruislip-based accessories and handset manufacturer Santok says it is on the lookout for acquisitions in the technology …

EE gets in on the camera action

EE gets in on the camera action

Operator launches world’s first 4G live action camera to spearhead connected device strategy EE CEO Olaf Swantee predicted sales of ‘connected devices’ will top those of smartphones in under …

Comment

Dealers’ cheers over iPhone move

Dealers’ cheers over iPhone move

Paul Withers explains how receiving iPhone stock through B2B distribution will make a dealer’s life much easier and significantly increase their chances of holding onto customers …

Cyber security starts at home

Cyber security starts at home

The number of security threats to mobiles is growing. James Pearce warns it’s up to the consumer to protect their device and urged dealers to push out solutions to them to increase their own …

Back in power and time to act

Back in power and time to act

James Pearce outlines the job ahead for the new Conservative government within the telecoms space following their recent General Election …

Who’s afraid of the iPhone cannibals?

Why should Apple care when iPad users are simply switching to other Apple products?  Apple chief executive officer Tim Cook says that the iPhone 6 Plus with its 5.5 inch screen is …

Reviews

Mystery Caller: Lesser known handsets

Mystery Caller: Lesser known handsets

Mystery Caller is bored of the traditional brands like Apple and Samsung and wants something less well known. What do the advisors think are “alternative” brands and can they sell them …

Mystery Shopper: Ealing Broadway

Mystery Shopper: Ealing Broadway

All of the retailers have said they are stocking the LG G4 handset, and Mystery Shopper wants one. Do they all have them in stock, and if not, what alternative will they …

Microsoft Surface 3

Microsoft Surface 3

The Surface 3 is an attempt to turn the Surface Pro line-up into a more manageable device While Microsoft has struggled to make itself relevant in the smartphone space, even after buying up …

Mystery Caller: Two-day battery life

Mystery Caller: Two-day battery life

Mystery Caller is fed up with charging his phone every night and wants a device with at least a two-day battery life. Can the sales staff set realistic expectations and find the right …

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