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RATES AND DATA
EE records strong performance in latest Ofcom complaints tables
However TalkTalk ranked the worst for broadband and landline complaints
Operators
February 8, 2022
BT gets permission to appeal against landline class action
BT have been accused of overcharging customers
Operators
November 23, 2021
Office landlines to become extinct by 2028
Businesses have sought to replace fixed lines with internet-based comms in recent years
Unified Comms
August 3, 2021
Barclay Group injects £2m into landline division
As the Belfast-firm eyes up future global expansion
Dealers
June 2, 2021
Vodafone struggles in latest Ofcom telecoms complaints report
However EE came top in two of the three categories for least complaints
Operators
April 30, 2021
BT hits back at class action claim worth £600m related to ‘overcharging’
Ofcom found in 2017 BT had overcharged millions of its landline customers
Unified Comms
January 18, 2021
Ofcom best and worst: TalkTalk, Three and Virgin Media come bottom for customer service satisfaction
However Tesco Mobile achieved the best scores for the mobile measures
Operators
August 21, 2020
Over 1 in 10 UK business calls happen on a landline
Quantity is far higher than European neighbours
Jasper Hart
July 4, 2019
Ofcom report shows increasing satisfaction with mobile reception, fall in complaints
The report also examined performances of landline and broadband operators
Operators
April 30, 2019
Ofcom: Broadband and landline customers will see automatic compensation
The new scheme could see customers benefit from £142m in payments, says Ofcom
Operators
April 11, 2019
Vodafone reacts to coming top of Ofcom’s complaints league table
It was the first time Vodafone were eligible for inclusion on broadband and landline
Operators
February 13, 2019
Brits waste nearly £480m on unused landlines each year
According to the study, a quarter of people don’t use a landline because they’re “fed up” of cold calls and scammers
Unified Comms
June 4, 2018
TalkTalk launches landline spam protector CallSafe
The average person misses one important phone call per month when ignoring landlines
Unified Comms
January 18, 2018
BT bows to Ofcom pressure slashing landline bills
The regulatory body said it will take action “if BT fails to honour its agreement”
Unified Comms
October 26, 2017
Ofcom proposing compensation measures for landline and broadband customers
Providers would have to make cash payments or add a credit to a bill for slow repairs, missed deadlines and appointments
Unified Comms
March 24, 2017
Vodafone rolls out broadband and landline services to 22m premises
Consumer fibre-optic broadband offers speeds of up to 76Mbps, with customers signing up from today receiving a free year-long subscription to Netflix
Operators
October 12, 2015
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