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Mobile News Awards
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RATES AND DATA
BT Mobile tops Ofcom mobile complaints league for Q3
BT Mobile was the most complained-about mobile operator between April and June, according to Ofcom.
Operators
October 19, 2023
Vodafone’s pop-up South Bank London skyline sculpture is complete rubbish
A Vodafone pop-up sculpture model of London’s skyline to celebrate being named London’s Best Network by European testing company, NET CHECK is total garbage.
Operators
August 24, 2023
Sky Ireland pays €54,000 to avoid prosecution for billing offence
Sky Ireland has paid Irish the Commission for Communications Regulation (ComReg) €54,000 to avoid prosecution for failing to put consumer references on customers’ bills as required by law. Consumer references are defined as the numbers required to switch service provider Failure to comply is an offence . ComReg found the discrepancy after investigating complaints by
Staff Reporter
June 13, 2023
Sky Mobile to sell connected Samsung laptops with SIM and data plan
Mobile News Awards winner Sky Mobile is adding connected laptops with their own SIM plan and data allowance to its range of available devices. The range launching includes four new Samsung-connected laptop models. These are the Chromebook GO LTE, Chromebook2 360 LTE, two Windows laptops, the Galaxy Book2 Go 5G and Galaxy Book3 Pro 360
Staff Reporter
April 11, 2023
BT Group plan to bring connectivity to remote areas is Pi in the sky
EE will be able to extend 4G connectivity to the remotest area over a satellite link
Staff Reporter
February 9, 2023
BT Group’s plan to deliver coverage to remote areas is Pi in the sky
EE will be able to extend 4G connectivity to the remotest area over a satellite link
Staff Reporter
February 9, 2023
Sky Mobile hits three million customers
Brits could save an average of £7 per person per month with Sky Mobile due to the ability to roll spare data
Operators
November 24, 2022
Sky announces £220,000 investment for young people leaving the care system
This forms as part of Sky’s ambitious goal to combat the digital divide and offer support to a quarter of a million digitally excluded people via a £10m fund
Operators
November 2, 2022
The latest iPad range available to pre-order from Sky Mobile
The iPad 15 10th Gen can be purchased at £15 per month with 100MB SIM at no extra cost
Operators
October 24, 2022
Most complained-about telecoms by Ofcom in Q2 2022
Shell Energy, BT Mobile and Virgin Mobile among the most complained about broadband and mobile providers
Operators
October 18, 2022
Community Fibre launches London’s ‘lowest priced’ broadband package
All Community Fibre broadband packages come with free installation and a free Linksys router
Megan Robinson
August 19, 2022
ID Mobile claims unexpected roaming charges cost Brits £262 per holiday
The survey showed 71pc of people say they wouldn’t even expect to pay for roaming charges
Operators
August 18, 2022
New Samsung Galaxy Z series available to pre-order from EE, Virgin Mobile, Three and Sky Mobile
The Z series is available to pre-order from August 10 ahead of its launch on August 26
Manufacturers
August 10, 2022
Virgin Media offers savings of £363 ahead of new Premier League season
The Bigger + Sports bundle offer is available between August 1 and September 30
Operators
August 2, 2022
Virgin Media O2 offers to buy TalkTalk
The news arrives three months after revelations that TalkTalk had been approached by many other rivals including Vodafone and Sky
Operators
July 18, 2022
Ofcom publishes Q1 2022 complaints report with EE receiving the least complaints
The report shows the number of complaints made to Ofcom in the first quarter of 2022 per 100,000 customers
Operators
July 13, 2022
Sky records strong performance in Ofcom’s latest complaints report
However Virgin Media and Shell Energy among the most-complained about providers
Operators
April 27, 2022
Jersey Telecom in Sky Mobile security deal
The partnership aims to give added protection to stop customers from being victims of fraud
Paul Lipscombe
March 1, 2022
Sky Connect launches full-fibre plans
Three FTTP packages have been launched, with a range of features included
Unified Comms
January 20, 2022
Sky opens biggest store yet in Leeds
Shop will be 3,040 sq ft in total
Saf Malik
April 30, 2021
Sky Mobile users save £174m on unused data since first lockdown
Scotland ranks top for the savviest Sky Mobile users
Paul Lipscombe
March 2, 2021
Sky Mobile customers can now share spare data freely
The service is available from today
Manufacturers
February 10, 2021
iSmash reaches for the Sky as partner debuts on high street
iSmash founder Julian Shovlin explains what its store-type up with Sky will mean for the repair firm
Other
December 3, 2020
TalkTalk suffers poor results in latest Ofcom telco report
Vodafone also performed below the industry average across fixed line broadband and landline complaints
Unified Comms
November 13, 2020
Sky Mobile now offering modular Fairphone 3+
Latest phone from Dutch social enterprise with modular parts and recycled materials
Manufacturers
November 3, 2020
Sky to launch UK retail shops for first time
The broadcasting and telecoms giant has also partnered up with repair chain iSmash
Retailers
October 21, 2020
Doro makes Sky Mobile debut with two devices
Smart and feature devices both offer 4G connectivity
Manufacturers
June 26, 2020
Sky Mobile reveals £36m worth of mobile data saved during lockdown
Sky Mobile offers its customers the chance to rollover unused mobile data
Paul Lipscombe
May 12, 2020
Uswitch Awards: Sky Mobile leads the way with three awards
All four MNOs won awards with O2 winner for the best network coverage last year
Manufacturers
February 7, 2020
Sky Mobile launches 5G
Service launches two months after initially announced launch date
Jasper Hart
January 16, 2020
Sky is upwardly mobile after it breaches the million-user mark
With a Mobile News Award under its belt and the million-customer milestone passed, Sky Mobile commercial director Sophia Ahmad and head of marketing Pierre Coppin have plenty to talk about
Other
September 18, 2019
Sky Mobile to offer sustainable Fairphone 3
Phone is available for pre-order from today
Jasper Hart
August 27, 2019
Sky Mobile launches GPS equipped smartwatch for children
The smartwatch is available from £10 per month with 1GB data
Manny Pham
August 6, 2019
Sky Mobile to launch 5G in November
The first MVNO to announce a 5G date
Jasper Hart
July 26, 2019
Sky Mobile hits one million customer mark
The MVNO will be giving existing customer unlimited data this weekend to celebrate the milestone
Manny Pham
June 13, 2019
Ofcom: Broadband and landline customers will see automatic compensation
The new scheme could see customers benefit from £142m in payments, says Ofcom
Operators
April 11, 2019
Sky Mobile’s Watch users get unlimited Sky content
Sky Mobile customers can access the content without the need to sign up for it
Paul Lipscombe
March 8, 2019
MVNOs carving out a niche for a larger share of the market
With the price of smartphones putting off potential buyers, MVNOs are a tempting offering
Paul Lipscombe
August 3, 2018
Sky Mobile will launch 5G services with O2
UK operators are expecting to launch 5G services in 2019 or early 2020
Operators
July 26, 2018
Sky Mobile customers to cash in on unused data through Piggybank Rewards
90 per cent of Sky Mobile customers are eligible for the rewards
Operators
July 20, 2018
Sky Mobile add WiFi calling to service
The feature is currently only available for Sony Xperia XZ1 customers
Elliot Mulley-Goodbarne
April 24, 2018
Sky Mobile launch new Swap plans for tablets
Swap36 is the first plan for tablets with data rollover
Elliot Mulley-Goodbarne
April 10, 2018
Sky Mobile to axe European roaming from June 1
Sky Mobile has announced that from June 1, all customers will be able to use their monthly texts, calls and data allowance in 36 countries in Europe. Calls to both mobiles and landlines to and from the EU are included and any consumer on Pay As You Go, calls and texts will be charged at
Operators
May 11, 2017
Sky Mobile enters handset market
The MVNO will offer handsets from the likes of Apple, Samsung, Sony and LG
Operators
March 29, 2017
Ofcom proposing compensation measures for landline and broadband customers
Providers would have to make cash payments or add a credit to a bill for slow repairs, missed deadlines and appointments
Unified Comms
March 24, 2017
Sky Mobile taking the fight to operators with MVNO
New entrant claims power and reputation will help it achieve its long-term aims
Alex Yau
December 14, 2016
Broadband providers to gain easier access to BT’s network under new Ofcom proposals
Ofcom claims the proposals would boost competition and speed the rollout of fibre broadband across the UK
Unified Comms
December 6, 2016
Sky set to launch MVNO service
The broadband giant announced its intentions to enter the mobile space at the start of last year
Unified Comms
October 20, 2016
Sky and Vodafone’s £1.7bn merger to create ‘leading media group’ in New Zealand
Vodafone has forecasted the new group will generate revenues of £1.4 billion for the 12 months ending June next year
Operators
June 9, 2016
Hutch offers spectrum share to Virgin & Sky to seal O2 deal
Virgin Media has signed 10pc spectrum deal, while Sky has agreed to take 20pc if European regulators approve the £10.25 billion takeover
Operators
April 7, 2016
Exertis becomes B2B distributor for Kaspersky Labs
Distributor will now provide anti-virus firm’s value add products to resellers as extension to existing B2C partnership
Distributors
September 11, 2015
Avenir incentive lets dealers reach for the sky
BlackBerry hardware and software promotion will see the winning dealer rewarded with a holiday voucher worth £1,500
Dealers
August 9, 2013
Mainline launches ‘The Sky’s the Limit’ promotion
Two month incentive offers dealers Red Letter Day experiences if they exceed individual targets, with two leading dealers each winning £1,000 of holiday vouchers
Dealers
February 13, 2012
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